Administrative Specialist III

Arkansas Tech University•Russellville, AR
•Onsite

About The Position

The Administrative Specialist III coordinates office activities and departmental administrative operations, researches and prepares special reports, and develops, revises, and recommends administrative policies and procedures as directed by a supervisor. The position supports nursing programs by coordinating application processes, maintaining student and applicant records, tracking student progression, assisting with registration and other student-related administrative processes, and communicating with students, faculty, staff, university offices, and external clinical partners. The role also maintains departmental records, calendars, correspondence, agreements, and documentation, and assists faculty and administration with organizational and clerical needs. The position is governed by state and federal laws and agency or institutional policy. It is located at the Main Campus in Russellville, Arkansas.

Requirements

  • High school diploma or equivalent.
  • Two years of administrative, clerical, or office support experience.

Nice To Haves

  • Associate degree or higher.
  • Experience working in a university environment or setting.
  • Experience coordinating administrative operations, maintaining student records, or processing applications.
  • Technical proficiency in Microsoft Office Suite, particularly Word and Excel.
  • Experience with Banner, Blackboard, or similar university information and learning management systems.
  • Knowledge of content management systems and website maintenance.
  • Knowledge of institutional compliance and student-record confidentiality requirements.
  • Experience providing customer service and communicating with students, faculty, staff, and external organizations.
  • Ability to organize and prioritize multiple responsibilities in a high-traffic office environment.
  • Effective verbal and written communication, organizational skills, and attention to detail.

Responsibilities

  • Research, analyze, and maintain departmental data and student records; prepare reports related to admissions, enrollment, progression, and other departmental activities.
  • Assist in developing and revising departmental policies and procedures, student and faculty handbooks, and website content for supervisory review and approval.
  • Coordinate upper-division nursing application processes, including application review, committee distribution, applicant communication, admission notifications, and applicant-data tracking.
  • Maintain student files, advisee lists, program-level lists, and calendars for the Prelicensure and LPN-to-BSN programs; coordinate student progression updates with faculty and university offices.
  • Prepare and respond to departmental correspondence and provide information and assistance to students, faculty, staff, and prospective students about programs, policies, and procedures.
  • Assist with student registration, transcript reviews, transfer advising, changes of major, and other student-related administrative processes.
  • Coordinate daily office activities, maintain departmental records, prepare documents, and assist faculty and administration with organizational and clerical needs.
  • Maintain and track clinical affiliation and preceptorship agreements and coordinate related documentation.
  • Submit travel requisitions and coordinate faculty and adjunct travel documentation in accordance with university procedures.
  • Represent the department at recruitment events, assist with departmental tours, and coordinate with Facilities Management regarding maintenance and inventory removal.
  • Coordinate and maintain departmental administrative operations, records, calendars, and correspondence.
  • Process and maintain upper-division nursing applications, student records, and applicant tracking systems.
  • Compile, organize, and analyze departmental data for reports and administrative decision-making.
  • Use university information systems, Blackboard, Microsoft Office applications, and other departmental software.
  • Coordinate communication and documentation among students, faculty, university offices, and external clinical partners.
  • Maintain confidentiality of student, faculty, and departmental information in accordance with institutional policies and applicable regulations.
  • Perform other duties as assigned.
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