Administrative Specialist III

State of Maryland•Baltimore City, MD

9d•Onsite

About The Position

The Administrative Specialist III supports the Rental Registration unit by providing compliance assistance to the regulated community, entering data, and processing registration transactions. The position communicates daily with the public by phone or email and interprets Maryland statutes and regulations to evaluate legal compliance. The incumbent may also provide administrative support to the Lead Health Surveillance Unit. Surveillance duties include evaluating medical laboratory reports for blood lead reference levels and notifying families and property owners of health risks. The position may coordinate with healthcare workers and inspectors to refer patients for environmental investigations and case management.

Requirements

High school graduation or possession of a high school equivalency certificate.
Two years of experience performing administrative staff, clerical, clerical technical, or secretarial work.
Candidates may substitute 30 college credit hours from an accredited college or university for each year of required experience.
U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies may substitute year-for-year for the required experience.
Employees assigned duties requiring operation of a motor vehicle must possess a motor vehicle operator’s license valid in Maryland.

Nice To Haves

A bachelor's degree from an accredited college or university.
Experience using software suites such as Microsoft Word, Excel, and PowerPoint; Google Docs, Sheets, and Slides; and Adobe PDF management software, including for data analysis, document creation, and presenting information to diverse audiences.
Experience interpreting, applying, or explaining laws, regulations, policies, or procedures in support of an environmental or public health regulatory program, including reviewing documentation, ensuring compliance, or responding to compliance inquiries.
Experience handling sensitive information such as private health data, customer banking information, or other personally identifiable information, including securely transmitting and interpreting it to make compliance or service eligibility decisions.

Responsibilities

Coordinate with healthcare workers and inspectors to refer patients for environmental investigations and case management.
Review medical laboratory reports in accordance with COMAR 26.02.01.02 and collaborate with laboratories to ensure data completeness and accuracy.
Update the Maryland Lead Registry daily and assist or train local healthcare providers in navigating the system.
Update the Maryland Lead Rental Registry daily and process external correspondence for stakeholders.
Monitor property owners' and rental units' registration and compliance status.
Update the OLRR system with current ownership, inspection certificates, and payment information.
Review medical records for accuracy and completeness under COMAR 26.02.01.02.
Generate daily reports on patient information and blood lead levels, conduct frequent data audits, and coordinate with IT on registry system updates and maintenance.
Provide educational materials and notifications to patients and families, arranging interpreters when needed.
Train stakeholders on accessing and using the Maryland Lead Registry.
Manage administrative responsibilities, respond promptly to heavy metal exposure events, coordinate with public health agencies, and provide public resources regarding lead exposure.
Communicate daily with the public by phone or email and provide compliance assistance to the regulated community.
Interpret Maryland statutes and regulations to evaluate compliance with the law.