Administrative Specialist I

State of North Carolina•NC DOT Sylva Equipment Jackson, NC

2d•$39,244 - $68,679

About The Position

The Administrative Specialist I is located in the Jackson County Equipment Unit and provides support to administrative programs and technical operations through a variety of office and clerical functions. The position handles general office tasks, prepares correspondence and meeting minutes, maintains construction equipment files, and assists the public in person, by phone, and through email. It also administers payroll and time entry in SAP, performs personnel-related tasks, and processes inventory, purchase orders, and accounts payable through SAP. The role requires using office equipment and computer applications, including Microsoft Windows, Word, Excel, PowerPoint, SharePoint, and SAP. The successful candidate can work independently, prioritize and coordinate office support activities, process technical information, follow instructions, and communicate clearly with the public, DOT employees, and government officials. The position is based in an inside environment and involves extended periods of sitting. Work during inclement weather or nontraditional hours, including nights, weekends, holidays, or emergencies, may be required. Other clerical duties may be assigned by supervisors.

Requirements

High school diploma or GED and two years of related administrative experience, or an equivalent combination of education and experience.
General knowledge of office work procedures, methods, and practices.
Ability to work independently and prioritize daily tasks.
Ability to process technical information and follow oral and written instructions.
Ability to communicate information clearly and concisely in oral and written form.
Ability to use office equipment and technology, including software and systems, to meet work needs.
Excellent composition skills, attention to detail, and consistency in data entry and correspondence.
Ability to work in an inside environment, including sitting for long periods of time.

Nice To Haves

Ability to legally operate a motor vehicle.
Customer service experience, including resolving customer issues.
Experience with Microsoft Office programs such as Access, Word, and Excel.
Experience completing and/or maintaining records and reports.
Experience writing letters using correct spelling and punctuation and proofreading.

Responsibilities

Perform general office duties, including typing, filing, copying, scanning, handling incoming and outgoing mail, and managing daily phone calls.
Prepare correspondence and generate meeting minutes.
Maintain construction equipment files.
Assist the public in person, by phone, and through email.
Administer payroll and time entry in the SAP system.
Manage personnel-related tasks and other assigned office duties.
Process inventory, purchase orders, and accounts payable through SAP.
Use office equipment and computer applications, including Microsoft Windows, Word, Excel, PowerPoint, SharePoint, and SAP.
Interpret and apply policies and procedures.
Coordinate office support activities with other staff and facilitate the flow of work.
Work during inclement weather or nontraditional hours, including nights, weekends, holidays, and emergencies, as required.