Administrative Specialist I
About The Position
The North Carolina State Highway Patrol is seeking an Administrative Specialist to support the First Sergeant and other district staff in the overall operation of Troop F, District 11. The role handles administrative operations, records, correspondence, inventory, reporting, scheduling-related data, and public and interagency communications. The position is based at 1033 Smyre Farm Road, Newton, NC 28658, with a typical Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. Qualified recommended applicants must successfully pass a criminal background investigation and drug screening test. The North Carolina State Highway Patrol's primary mission is to reduce collisions and make North Carolina's highways as safe as possible. Its troopers enforce traffic laws and support traffic management during emergencies and special events. The agency's mission is to protect the state with integrity, loyalty, and professionalism, and to excel in public service through innovative law enforcement, strategic preparedness, and community engagement.
Requirements
- High school diploma or GED and two years of related administrative experience, or an equivalent combination of education and experience.
- Qualified recommended applicants must pass a criminal background investigation and drug screening test.
Nice To Haves
- Experience answering phones and greeting the public.
- Experience maintaining electronic and paper filing systems.
- Experience using Microsoft Office products, including Excel, Outlook, and Word.
Responsibilities
- Manage inventory of uniform and administrative supplies and office equipment.
- Manage email correspondence using Microsoft Word, Excel, and Outlook, including responding to messages and forwarding relevant information to groups and individuals.
- Monitor policy and procedure changes and distribute updates to members.
- Provide advisory and clerical support to Sergeants.
- Encourage attitudes and conditions that support an improved work environment and reinforce the agency mission.
- Attend training and in-service schools as required.
- Access the Administrative Office of the Court computer system to review uniform citation status.
- Serve on teams and boards at the direction of the Troop Commander and/or Senior Patrol Management.
- Prioritize responsibilities independently and complete assigned tasks accurately and on time.
- Maintain files and Patrol correspondence using the established District Filing Guide system.
- Gather data and compile reports and spreadsheets.
- Enter traffic enforcement data into a computer database.
- Assist with interpreting and completing forms and reports.
- Record and maintain timekeeping balances, including shift premium compensation and sick and vacation leave balances.
- Track report due dates and equipment expiration dates for the District.
- Coordinate with Administrative Office of the Courts personnel regarding court dates for uniform members and citation information updates.
- Coordinate with Department of Transportation personnel regarding roadway and weather conditions, traffic control situations, traffic signage and lights, and special-event planning.
- Coordinate with Division of Motor Vehicles personnel regarding driver’s license, registration, and insurance information.
- Interact with public officials regarding legislative action matters and coordination of special law enforcement events.
Benefits
- Paid parental leave for birth, adoption, and foster care.
- Eligibility for the Public Service Loan Forgiveness Program as a state employee.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
