Administrative Specialist I

State of Maryland • Baltimore City, MD

3d • Onsite

About The Position

The Administrative Specialist I supports the Rental Registration unit by providing compliance assistance to the regulated community, entering data, and processing registration transactions. The role includes daily communication with the public by phone or email. The incumbent interprets Maryland statutes and regulations to evaluate compliance with the law and may also provide administrative support to the Lead Health Surveillance Unit.

The surveillance component includes evaluating medical laboratory reports for blood lead reference levels and notifying families and property owners about health risks. The incumbent may coordinate with health care workers and inspectors to refer patients for environmental investigations and case management. Duties may include home visits and site visits to local health departments and residential homes where environmental hazards may be present; employees will be equipped with PPE.

Requirements

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• Six months of experience performing administrative staff, clerical, clerical technical, or secretarial work.
• Alternatively, 30 credit hours from an accredited college or university may substitute for the required experience.
• Alternatively, qualifying U.S. Armed Forces military service as a non-commissioned officer involving staff work that regularly requires independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies may substitute year-for-year for the required experience.
• A valid Maryland motor vehicle operator’s license is required for employees assigned duties that require operating a motor vehicle.
• Legal authorization to work in the United States under the Immigration Reform and Control Act.

Nice To Haves

• Experience with commonly used software suites, including Microsoft Word, Excel, PowerPoint, and Access; Google Docs, Sheets, and Slides; and Adobe PDF management software.
• Experience providing customer service, responding to inquiries, resolving complaints, explaining policies or procedures, and communicating with internal or external customers.
• Experience interpreting, applying, or explaining laws, regulations, policies, or procedures in support of a regulatory program, including reviewing documentation, ensuring compliance, or responding to regulatory inquiries.
• Experience tracking or analyzing financial data related to payment processing, budgeting, invoicing, or similar transaction data.
• Experience handling sensitive information such as private health data, customer banking information, or other personally identifiable information.

Responsibilities

• Provide compliance assistance to the regulated community.
• Enter data and process registration transactions for the Rental Registration unit.
• Communicate with the public daily by phone or email.
• Interpret Maryland statutes and regulations to evaluate compliance with the law.
• Provide administrative support to the Lead Health Surveillance Unit, as needed.
• Evaluate medical laboratory reports for blood lead reference levels.
• Notify families and property owners of health risks.
• Coordinate with health care workers and inspectors to refer patients for environmental investigations and case management, as needed.
• Conduct home visits and site visits to local health departments and residential homes, when assigned.

Benefits

• Flexible work schedules and telework opportunities for many positions
• Free mass transit in Baltimore and Annapolis
• Generous paid leave that increases with years of service
• Paid holidays
• Health coverage with low out-of-pocket costs
• Employee and employer contributory pension plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED