Administrative Specialist I

State of Maryland•Montgomery, MD
•Onsite

About The Position

This is a full-time contractual position with the Maryland Department of Human Services (DHS), Montgomery County Child Support Administration. The incumbent will provide clerical support to the Office of the Director by maintaining the agency's electronic file maintenance, document imaging systems, and mail processing. The role involves managing financial transactions, maintaining case files, managing stock levels for mailing, answering telephone calls, and attending meetings. DHS is dedicated to positively changing the lives of Marylanders by providing economic support, preventive services, and caring for children and adults, aiming to deliver services efficiently and foster a culture of innovation.

Requirements

  • Graduation from an accredited high school or possession of a high school equivalency certificate.
  • Six months of experience performing administrative staff, clerical, clerical technical, or secretarial work.
  • Candidates may substitute 30 credit hours from an accredited college or university for the required experience.
  • Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

Nice To Haves

  • Six months of experience receiving and logging payments.
  • One year of experience using Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google suite.
  • One year of experience managing file check in/check out system as well as chronological recordkeeping.
  • Six months of experience using state/government databases.

Responsibilities

  • Manage financial transactions received by mail and in person, ensuring accurate payment records and compliance with fiscal policies.
  • Maintain case files to ensure records are organized chronologically and kept current using File Management System.
  • Manage stock levels to ensure products are available when needed by the agency for mailing documents and timely replenishment.
  • Answer telephone calls from staff.
  • Attend scheduled meetings set by the supervisor or director and represent the agency by participating in workgroups.

Benefits

  • Subsidized health benefits coverage for themselves and their dependents (employees pay 25% of premiums).
  • Option to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance (employee pays full premium).
  • Leave granted at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.
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