Administrative Specialist I

State of North Carolina • Jackson County, NC

2d • Onsite

About The Position

This position is for an Administrative Specialist I located in the District 2 Office in Whittier, NC. The Administrative Specialist provides essential support to both administrative programs and technical operations by performing a wide range of office and clerical functions. Primary responsibilities include general office duties such as typing, filing, copying, scanning, handling incoming and outgoing mail, and managing daily phone calls. The role also involves preparing correspondence, generating meeting minutes, maintaining construction files, and assisting the public in person, by phone, and through email. Strong communication skills and the ability to interpret and apply policies and procedures are essential. This position is responsible for administering payroll and time entry in the SAP system, as well as managing personnel-related tasks and other assigned office duties. Additional responsibilities include processing inventory, purchase orders, and accounts payable through SAP. This position may be required to review and process certified payroll for Construction projects. The role requires proficiency with office equipment and computer applications, including Microsoft Windows, Word, Excel, PowerPoint, SharePoint, and SAP. The Administrative Specialist I may also be required to work during periods of inclement weather and perform other clerical duties as assigned by supervisors.

Requirements

• High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
• Proficiency with office equipment and computer applications, including Microsoft Windows, Word, Excel, PowerPoint, SharePoint, and SAP.
• Ability to work independently, prioritize daily tasks, process technical information, and follow oral and written instructions.
• Ability to present information clearly and concisely in oral and written form to communicate with the public, DOT employees and governmental officials.
• Ability to utilize office equipment and other technology (software and systems) to meet work needs.
• Ability to facilitate the flow of work and coordinate office support activities with other staff.
• Excellent composition skills, attention to detail, and consistency with data entry and correspondence.
• Must be able to work in an inside environment including being exposed to significant sitting for long periods of time.
• Legally operate a motor vehicle.

Nice To Haves

• Customer service experience, including resolving customer issues.
• Experience with Microsoft Office using programs such as Access, Word, and Excel.
• Experience completing and/or maintaining records and reports.
• Experience interpreting and/or explaining policies, procedures, and laws.
• Experience with letter writing, using correct spelling, punctuation and proofreading.

Responsibilities

• General office duties such as typing, filing, copying, scanning, handling incoming and outgoing mail, and managing daily phone calls.
• Preparing correspondence.
• Generating meeting minutes.
• Maintaining construction files.
• Assisting the public in person, by phone, and through email.
• Administering payroll and time entry in the SAP system.
• Managing personnel-related tasks and other assigned office duties.
• Processing inventory, purchase orders, and accounts payable through SAP.
• Reviewing and processing certified payroll for Construction projects.
• Performing other clerical duties as assigned by supervisors.

Benefits

• The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation.
• The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED