Administrative Service Manager

Quality Technology Services•Ashburn, VA

10d

About The Position

QTS is hiring an Administrative Service Manager to support C-suite executive leadership and oversee daily office operations. The role leads office administration, implements and improves administrative policies and systems, and provides high-level executive support. It requires leadership, effective decision-making, and strategic planning to improve the efficiency and organization of the work environment. The position represents the office of the Chief Growth Officer and serves as a liaison between executive leadership and internal and external stakeholders.

Requirements

Bachelor’s degree or equivalent professional experience.
At least one year of experience managing, reforecasting, and reconciling budgets.
At least three years of project management or related professional experience.
Experience with data analysis, including Excel pivot tables, charting, and formulas.
Experience with business applications and databases, including ServiceNow, ScienceLogic, Salesforce, or similar.
Proficiency with the Microsoft Office suite.
Strong interpersonal and leadership skills, including the ability to interact professionally and tactfully with all organizational levels.
Discretion and ability to handle sensitive information confidentially.
Strong organizational and strategic planning skills with meticulous attention to detail.
Effective time management and multitasking abilities.
Advanced written and verbal communication skills.
Ability to work independently and collaboratively within a team.

Nice To Haves

Experience managing, reforecasting, and reconciling budgets of $1 million or more.
Experience managing third-party provider and vendor relationships.

Responsibilities

Oversee daily office operations, including supplies, equipment, and facilities, to maintain an efficient workplace.
Develop, implement, and continuously improve office policies, procedures, and administrative systems.
Manage sales budgets and expenses, ensuring fiscal responsibility and reporting to executive leadership.
Supervise and coordinate office maintenance, repairs, and professional service contracts.
Provide high-level support to the executive team, including managing schedules, travel, complex C-suite calendars, and events.
Prepare, review, and edit executive correspondence, reports, presentations, and other documents.
Lead special projects and initiatives assigned by the executive team, planning and executing them autonomously.
Serve as a liaison between executive leadership and internal and external stakeholders, fostering relationships and clear communication.
Represent the office of the Chief Growth Officer, manage communications, and serve as a point of contact for executives.
Facilitate executive meetings, including preparing agendas and recording key actions and decisions.

Benefits

Medical, dental, vision, life, and disability insurance.
401(k) retirement plan with Roth and Traditional matching contributions and immediate vesting.
Flexible spending and HSA accounts.
Paid holidays, paid time off, paid volunteer days, and floating holidays.
Employee assistance program.
Tuition assistance and tuition reimbursement.
Parental leave and military leave assistance and benefits.
QTS scholarship for employee dependents.
Wellness program.
Bonus eligibility; the posting states every employee is bonus or commission eligible.
Stock Purchase Plan.
Holiday compensation when holidays are worked.
Pet and legal insurance.
Q-Rest Sabbatical Program.
Q-Anniversary Service Award Program.
QTS Charitable Matching Gift Program.
QTS Crisis Fund.