Administrative Service Manager

QTS Data Centers•Ashburn, VA
•$69,358 - $106,066

About The Position

QTS is seeking an Administrative Services Manager to support its C-Suite executive leadership. The role oversees daily office operations, develops and improves administrative policies and systems, and provides high-level executive support. It calls for leadership, sound decision-making, and strategic planning to improve the efficiency and organization of the workplace. The position represents the Office of the Chief Growth Officer and serves as a liaison between executive leadership and internal and external stakeholders.

Requirements

  • Bachelor’s degree or equivalent professional experience.
  • At least one year of experience managing, reforecasting, and reconciling budgets.
  • At least three years of project management or related professional experience.
  • Experience with data analysis, including Excel pivot tables, charting, and formulas.
  • Experience with business applications and databases such as ServiceNow, ScienceLogic, and Salesforce.
  • Proficiency with the Microsoft Office suite.
  • Strong interpersonal and leadership skills, with the ability to interact professionally and tactfully with all organizational levels.
  • Discretion and ability to handle sensitive information confidentially.
  • Strong organizational and strategic planning skills, with meticulous attention to detail.
  • Effective time management and multitasking abilities.
  • Advanced written and verbal communication skills.
  • Ability to work independently and collaboratively within a team.

Nice To Haves

  • Experience managing, reforecasting, and reconciling budgets of $1 million or more.
  • Experience managing third-party provider and vendor relationships.

Responsibilities

  • Oversee daily office operations, including supplies, equipment, and facilities.
  • Develop, implement, and continuously improve office policies, procedures, and administrative systems.
  • Manage sales budgets and expenses, report to executive leadership, and support fiscal responsibility.
  • Coordinate office maintenance, repairs, and professional service contracts.
  • Support the executive team by managing schedules, travel, complex C-Suite calendars, and events.
  • Prepare, review, and edit executive correspondence, reports, presentations, and other documents.
  • Lead special projects and initiatives assigned by the executive team, planning and executing them autonomously.
  • Liaise between executive leadership and internal and external stakeholders, fostering relationships and clear communication.
  • Represent the Office of the Chief Growth Officer, manage communications, and act as an executive point of contact.
  • Facilitate executive meetings, including preparing agendas and recording key actions and decisions.

Benefits

  • Medical, dental, vision, life, and disability insurance.
  • 401(k) retirement plan with matching contributions and immediate vesting.
  • Flexible spending and HSA accounts.
  • Paid holidays, paid time off, and paid volunteer days.
  • Employee assistance program.
  • Tuition assistance and tuition reimbursement.
  • Parental leave and military leave assistance.
  • Scholarship for employee dependents.
  • Wellness program.
  • Bonus eligibility for every employee.
  • Stock Purchase Plan.
  • Floating holidays and holiday compensation when holidays are worked.
  • Pet and legal insurance.
  • Q-Rest Sabbatical Program.
  • Q-Anniversary Service Award Program.
  • QTS Charitable Matching Gift Program.
  • QTS Crisis Fund.
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