Administrative Professional 1 (PN 20013538)

State of Ohio•Columbus, OH
•Onsite

About The Position

The Ohio Department of Health is hiring an Administrative Professional 1 for the Bureau of Infectious Diseases (BID) Immunization Program. The position provides routine administrative support, makes recommendations regarding program activities, and assists in developing procedures related to established program policy. It provides coverage for BID’s main telephone lines and email, routes complex inquiries to appropriate staff, and supports the program’s document, mail, filing, information-request, fax, and data-entry processes. The role is permanent, full-time, and based at 246 North High Street, 1st Floor, Columbus, Ohio. Normal hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Compensation starts at $22.59 per hour, with an opportunity for an increase after six months of satisfactory performance and yearly raises thereafter.

Requirements

  • One year of training or experience in secretarial science or business office applications, or an equivalent combination meeting the stated minimum class qualifications.
  • For positions requiring technical terminology, six months of training or experience in relevant technical terminology.
  • Demonstrated attention to detail, critical thinking, organizing and planning, time management, verbal communication, and written communication skills.

Responsibilities

  • Answer, screen, and transfer routine calls and emails about program information, referring more complex calls, such as data requests, to a supervisor or other appropriate authority.
  • Prepare, sort, route, and distribute mail.
  • Maintain the filing system.
  • Research requests for information and data.
  • Use Microsoft Office and other applications to transcribe, format, type, and proofread documents from written drafts or dictation.
  • Operate and monitor electronic fax and email accounts.
  • Enter data submissions into Microsoft Excel spreadsheets as they are received and processed.
  • Make recommendations regarding program activities and assist in developing procedures related to established program policy.

Benefits

  • Medical coverage.
  • Free dental, vision, and basic life insurance premiums after completion of the eligibility period.
  • Paid time off, including vacation, personal and sick leave, and 11 paid holidays per year.
  • Childbirth, adoption, and foster care leave.
  • Education and development opportunities, including employee development funds and Public Service Loan Forgiveness.
  • Public retirement systems, including OPERS, STRS, SERS, and HPRS, and optional deferred compensation.
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