Administrative Officer - Business Manager

Veterans Health Administration•Walla Walla, WA
•Hybrid

About The Position

The Administrative Officer functionally serves as the Business Manager for the Community Care office and is aligned under Community Care leadership, the Associate Director of Patient Care Services (ADPCS), and the VA Medical Center Director in Walla Walla, Washington. This is not a virtual position; the employee must live within or be willing to relocate within a commutable distance of the duty location. The position provides first- and second-level supervision for employees performing financial and administrative work in support of the facility’s Community Care office. It oversees the annual Community Care budget, including formulation, justification, execution, financial management, and reporting; advises management and program staff on budget and finance issues; and supports accreditation, regulatory compliance, reporting, planning, and organizational improvement. The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The position may be authorized for ad hoc telework, with eligibility discussed during the interview. Recruitment and relocation incentives are not authorized, and a Critical Skills Incentive is not approved. The work is primarily sedentary, although slight physical effort may be required. A one-year probationary period is required.

Requirements

  • U.S. citizenship.
  • Meet GS-9 qualifications through at least one of the specified pathways: specialized experience, qualifying graduate education, or a combination of education and experience.
  • For the specialized-experience pathway, at least one full year of experience equivalent to GS-7 providing administrative management services in areas such as management analysis, program administration, supervision, coordination, policy compliance, program and work-process effectiveness, budget management, and use of Microsoft Office applications such as Excel, Access, and Word.
  • Specialized experience must be documented on the resume with job title, duties, start and end month/year, and hours worked per week.
  • For the education pathway, a related master's or equivalent graduate degree, two full years of progressively higher-level graduate education leading to such a degree, or a related LL.B. or J.D. from an accredited college or university.
  • For the combination pathway, qualifying graduate education beyond the first year and specialized experience may be combined; transcripts must document the education.
  • Submit transcripts if education is used to qualify; foreign education requires a Certificate of Foreign Equivalency with the transcript.
  • Complete the application, questionnaire, and required online assessment.
  • Males born after December 31, 1959, must meet Selective Service registration requirements.
  • Complete a background/security investigation and the online onboarding process, including acceptable identity and work-authorization documentation.
  • Participate in the Department of Veterans Affairs seasonal influenza vaccination program as a condition for Health Care Personnel.
  • Serve a one-year probationary period.
  • Live within or be willing to relocate within a commutable distance of the duty location.

Responsibilities

  • Provide first- and second-level supervision for employees responsible for financial and administrative work supporting the facility Community Care office.
  • Discuss, investigate, and respond to employee grievances to resolve conflicts.
  • Coordinate and participate in disciplinary actions and respond to appeals and grievances.
  • Oversee the Community Care annual budget, including formulation, justification, execution, financial management, and financial reporting.
  • Advise management and program personnel on budgetary and finance issues.
  • Review budget estimates, analyze program plans and information, and identify needed changes.
  • Prepare budget-submission presentation materials for the Medical Center budget committee and participate in budget presentations.
  • Analyze program reports, financial statements, and other accounting data, correlating and verifying information.
  • Administer reporting, evaluation, and Community Care requirements associated with organizational accreditation.
  • Ensure regulatory and accrediting agency standards are continuously met.
  • Coordinate preparation and submission of recurring monthly, quarterly, and annual reports, management briefings, summaries, and non-recurring reports.
  • Develop long- and short-range Community Care policies and plans by coordinating the medical-administration needs of the facility Community Care office.
  • Identify needs and potential issues, and devise operational flexibilities and constructive, cost-effective solutions.
  • Develop, evaluate, and modify organizational structures and systems to achieve program goals.
  • Participate in analysis and interpretation of workload and other data used in resource planning.
  • Conduct special studies to resolve administrative problems and present conclusions and recommendations.
  • Assist in developing, interpreting, applying, and integrating objective criteria and acceptable standards for monitoring activities.
  • Identify problems and opportunities to improve care through meetings, committees, statistical data, occurrence screens, incident reporting, and procedure case review.
  • Perform other duties as assigned.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package; specific benefit eligibility depends on position type and should be confirmed with the hiring agency.
  • Selected applicants may request credit for prior work or military service when determining annual leave accrual; approval is required and not guaranteed.
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