Administrative Officer

Indian Health Service • Inscription House, AZ

2d

About The Position

The Administrative Officer leads administrative operations supporting high-quality, culturally responsive care for American Indian and Alaska Native communities through the Indian Health Service. The role oversees departmental operations and supervisors, monitors services and performance, develops strategic plans and procedures, and manages administrative functions including contracts, budgets, compliance, quality improvement, and reporting. The position may include acting HSA responsibilities and may require a one-year supervisory or managerial probationary period upon selection or placement.

The position is subject to federal employment conditions, including U.S. citizenship, background and financial suitability reviews, E-Verify, direct deposit, and required identification. Because the role may involve contact or control over Indian children, applicable criminal-history screening requirements apply. Healthcare-facility duties may also require compliance with the IHS Employee Immunization Policy. This position has no promotion potential and is ineligible for the Bargaining Unit; a Confidential Financial Disclosure Form is required.

Requirements

• For GS-11, demonstrate at least one year of specialized experience equivalent to the next lower Federal grade level, involving management, supervision, or performance of administrative functions across programs; analysis and evaluation of projects or mission objectives; support to leadership and staff in gathering data and producing reports; and coordination of budget, personnel, and property management functions related to operating procedures.
• Alternatively, qualify through a Ph.D. or equivalent doctoral degree, three full years (54 semester hours) of progressively higher-level graduate education leading to such a degree, or a related LL.M.; qualifying combinations of experience and education may also be used.
• Federal competitive-service merit-promotion candidates must have completed one year at the next lower grade level; this time-in-grade requirement does not apply under ESEP.
• Meet all qualification requirements within 30 days of the announcement closing date.
• U.S. citizenship is required.
• Selective Service registration is required for males born after December 31, 1959.
• Pass E-Verify and successfully complete a federal background investigation, including the required suitability review of financial history.
• Complete required background-investigation forms within five calendar days of issuance and provide two valid forms of identification before appointment; a state-issued ID or driver's license must be REAL ID-compliant.
• Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy legal financial obligations.
• Applicants whose duties require work in an IHS healthcare facility must comply with the IHS Employee Immunization Policy, subject to any available exemption process.
• A one-year supervisory or managerial probationary period may be required; selectees may also be subject to a probationary period, and ESEP appointees typically serve a two-year trial period.
• Submit graduate transcripts if using education to qualify; foreign education requires a Certificate of Foreign Equivalency with transcripts.

Responsibilities

• Lead supervisors and oversee departmental operations, promoting teamwork, effective staffing, employee satisfaction, EEO practices, and Just Culture principles.
• Monitor services, compliance, workloads, and performance data; develop measures and implement action plans to improve efficiency and effectiveness.
• Develop strategic plans, programs, policies, and standard operating procedures; report results to senior leadership and advise staff on procedures.
• Serve as the HSA liaison.
• Manage contracts, compliance, planning, budgets, quality improvement, and reporting.
• Oversee administrative support, including timekeeping, budgets, training, supplies, personnel documentation, and acting HSA responsibilities.
• Direct operations, guide supervisors, and lead strategic planning and process improvements using research and best practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed