Administrative Officer

Veterans Health Administration•Johnson City, TN

2d•Onsite

About The Position

The Administrative Officer is located in the Community Care Office at the James H. Quillen VAMC (JHQVAMC) in Mountain Home, Tennessee. The role provides administrative support by directing and coordinating the service’s administrative, operational, and planning activities. The officer develops and implements service policies and procedures, identifies when new policies are needed, and brings those needs to the attention of the Chief and Assistant Chief. The position oversees administrative programs and coordinates analytical work for Community Care, including consults, authorizations, payments, scheduling, and Veterans Care Agreements in accordance with Department of Veterans Affairs mission, regulations, directives, and medical center policies. The work schedule is Monday through Friday, 7:45 a.m. to 4:30 p.m. Telework is not authorized, and the position is not virtual. Relocation, recruitment incentives, critical skills incentives, and permanent change of station are not authorized.

Requirements

U.S. citizenship is required.
Complete the application, questionnaire, and required online assessment.
Meet the GS-11 time-in-grade requirement, if applicable: 52 weeks at GS-09 in Federal service by the announcement closing date.
Qualify through one year of specialized experience equivalent to at least GS-09, such as coordinating personnel actions and budget requests, serving as a time and attendance monitor, developing management policies, programs, and operations, or monitoring and reporting mandated training requirements; or qualify through the specified graduate education; or a qualifying combination of experience and education.
Submit an SF-50 demonstrating time-in-grade eligibility if applicable.
Submit transcripts if using education to qualify.
Register for Selective Service if male and born after December 31, 1959.
Complete a background/security investigation and the online onboarding process.
Participate in the seasonal influenza vaccination program as a Department of Veterans Affairs Health Care Personnel member.
Serve a one-year probationary period or two-year trial period, as applicable.

Responsibilities

Develop and implement policies and procedures for the service.
Identify the need for new policies and bring those needs to the attention of the Chief and Assistant Chief.
Oversee administrative programs, including Congressional inquiries, White House Hotline requests, VACO and VISN suspense items, leave and premium pay approvals, awards, publication and forms management, records management, equipment and space requests, and hiring and administrative changes.
Coordinate activities and perform analytical work related to Community Care, including consults, authorizations, payments, scheduling, and Veterans Care Agreements.
Ensure Community Care activities comply with Department of Veterans Affairs mission, regulations, directives, and medical center policies.