Administrative Officer 2 20087806

State of Ohio•Columbus, OH

1d•Onsite

About The Position

The Administrative Officer 2 serves as Chief of Title Support Services (TSS) within the Office of Vehicle Services (OVS), Bureau of Motor Vehicles (BMV), on behalf of the OVS Administrator. The role plans, directs, and organizes all TSS activities, including overseeing daily operations, addressing programmatic, technical, and administrative issues, and maintaining workflow processes and monitoring tools to ensure timely achievement of goals, objectives, and production work. The position monitors section activities for quality customer service and information technology security and assists units as needed. It also creates and refines procedures supporting Ohio county Clerks of Court and satellite offices, monitors legislation affecting OVS, and maintains communication with vendors, legislators, and law enforcement officials. The position responds to inquiries from agency leaders, ODPS divisions and sections, and governmental agencies regarding title issuance procedures, laws, and rules. The position is based at 1970 West Broad Street, Columbus, Ohio. Regular work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Overnight travel may be required, and the employee may work evenings and weekends. This is an essential position and must report for duty during a public safety emergency.

Requirements

At least 30 months of experience in an administrative, management, or supervisory position; or completion of an undergraduate core program in business administration, public administration, or a closely related area plus 6 months of experience in either field; or an equivalent combination meeting the stated minimum class qualifications.
Ability to work evenings and weekends when required.
Ability to travel overnight when required.
Must report for duty during public safety emergencies.

Responsibilities

Act as Chief of Title Support Services on behalf of the Administrator of the Office of Vehicle Services.
Plan, direct, and organize all activities within Title Support Services.
Oversee daily operations and respond to programmatic, technical, and administrative issues.
Maintain workflow processes and establish monitoring tools to ensure goals, objectives, and production work are completed in a timely manner.
Monitor section activities to ensure quality customer service and information technology security, and assist units as needed.
Create and refine procedures to support Ohio county Clerks of Court and satellite offices.
Monitor new legislation affecting the Office of Vehicle Services.
Maintain communication with vendors, legislators, and law enforcement officials.
Respond to inquiries from chiefs, assistant chiefs, ODPS divisions and sections, and governmental agencies concerning title issuance procedures, laws, and rules.
Report for duty during public safety emergencies.

Benefits

Multiple pay increases over the first years of service
Free parking
Free gym access and walking path
On-site daycare
On-site cafeteria
Medical coverage
Free dental, vision, and basic life insurance premiums after completion of the eligibility period
Paid time off, including vacation, personal, and sick leave
11 paid holidays per year
Childbirth, adoption, and foster care leave
Education and development opportunities, including employee development funds and Public Service Loan Forgiveness
Public retirement systems, including OPERS, STRS, SERS, and HPRS
Optional deferred compensation through Ohio Deferred Compensation