Administrative Officer 2

Commonwealth of Pennsylvania • Dauphin County, PA

1d • Hybrid

About The Position

The Administrative Officer 2 works in the Department of Banking & Securities’ Financial Education, Protection, and Outreach Office, developing and delivering education programs and outreach initiatives that help people make informed financial decisions. The role includes presenting complex topics in an accessible way and analyzing program impacts to guide strategic improvements to office programs, policies, and procedures.

The position supports programs and initiatives that help people invest wisely and avoid fraud. It contributes to outreach, education, and engagement through in-person and virtual formats, as well as providing analytical, administrative, and program support. Work includes evaluating program data, preparing reports and educational materials, developing initiatives, coordinating projects and campaigns, speaking with varied audiences, and collaborating with staff and community partners.

This is a full-time position scheduled Monday through Friday, 8:30 AM to 5:00 PM, with a 60-minute lunch. Part-time telework may be available from an approved location within Pennsylvania, subject to change. Employees who cannot telework may report to the headquarters office in Harrisburg.

Requirements

• One year as an Administrative Officer 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or three years of progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement, and a bachelor's degree; or an equivalent combination of experience and training.
• Meet the Pennsylvania residency requirement.
• Be able to perform the essential job functions.

Responsibilities

• Select data-collection methods and evaluate education and outreach program data to assess impact and identify opportunities for improvement.
• Develop reports and visual materials explaining analysis findings and recommending program improvements.
• Develop agency publications and educational materials.
• Create outreach strategies, policy improvements, consumer-oriented programs, and associated materials.
• Implement and coordinate programs, projects, initiatives, and awareness campaigns.
• Speak publicly to audiences of different age groups and sizes, in person and virtually; answer questions, coordinate logistical matters, and build partnerships.
• Meet with program staff to discuss goals, resolve issues, identify opportunities to improve impact, and connect with new communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level