Administrative Officer 2 20087806

State of Ohio•Columbus, OH

3d•Onsite

About The Position

The Ohio Department of Public Safety’s Bureau of Motor Vehicles (BMV), Office of Vehicle Services (OVS), is hiring an Administrative Officer 2 to serve as Chief of Title Support Services (TSS) on behalf of the OVS Administrator. The role plans, directs, and organizes TSS activities and oversees daily operations, workflow, service quality, and information technology security. The position supports Ohio county Clerks of Court and satellite offices, monitors legislation affecting OVS, and communicates with vendors, legislators, law enforcement officials, government agencies, and other department leaders regarding title issuance procedures, laws, and rules. The position is based at 1970 West Broad Street in Columbus, Ohio, and follows a Monday–Friday, 8:00 a.m.–5:00 p.m. schedule. It is a permanent, full-time, classified position that is exempt from the union. Overnight travel may be required, and evening or weekend work may occur. The position is designated essential and must report for duty during a public safety emergency. A BCI fingerprint check and background check may be required for selected applicants.

Requirements

30 months of experience in an administrative, management, or supervisory position; or completion of an undergraduate core program in business, public administration, or a closely related area plus 6 months of experience in either field; or an equivalent combination meeting the minimum class qualifications.
Ability to perform the duties of an essential position and report for duty during a public safety emergency.

Responsibilities

Act as Chief of Title Support Services on behalf of the Administrator of the Office of Vehicle Services.
Plan, direct, and organize all activities within Title Support Services.
Oversee daily operations and respond to programmatic, technical, and administrative issues.
Maintain workflow processes and establish monitoring tools to ensure goals, objectives, and production work are met in a timely manner.
Monitor section activities to ensure quality customer service and information technology security, and assist units as needed.
Create and refine procedures that support Ohio county Clerks of Court and satellite offices.
Monitor new legislation affecting the Office of Vehicle Services.
Maintain communication with vendors, legislators, and law enforcement officials.
Respond to inquiries from chiefs, assistant chiefs, ODPS divisions and sections, and government agencies about title issuance procedures, laws, and rules.
Report for duty during a public safety emergency.

Benefits

Multiple pay increases over the first years of service.
Free parking.
Free gym access and walking path.
On-site daycare and cafeteria.
Medical coverage.
Free dental, vision, and basic life insurance premiums after completion of the eligibility period.
Paid time off, including vacation, personal, and sick leave, and 11 paid holidays per year.
Childbirth, adoption, and foster care leave.
Education and development opportunities, including Employee Development Funds and Public Service Loan Forgiveness.
Public retirement systems, including OPERS, STRS, SERS, and HPRS, and optional deferred compensation.