Administrative Officer 1 - Montgomery County Assistance Office

Commonwealth of Pennsylvania • Montgomery County, PA

5d • Hybrid

About The Position

This position places you at the center of clerical operations that help families receive the assistance they depend on. You will coordinate a wide range of office activities that keep the Montgomery County Assistance Office running smoothly. Your leadership will help maintain steady, well-organized, and responsive operations for both staff and clients. This role oversees complex clerical and administrative operations that support income maintenance staff and broader office programs. The position handles coordination, staff direction, administrative systems, and important operational functions across the Montgomery County Assistance Office.

Requirements

• Two years of experience in varied office management or staff work; and bachelor's degree; or Any equivalent combination of experience and training.
• You must meet the PA residency requirement.
• You must be able to perform essential job functions.
• A conditional offer of employment will require submission of criminal history reports.
• You must pass a background investigation.

Responsibilities

• Direct technical and clerical employees who provide administrative support to income maintenance units
• Plan, organize, and guide training for new and current clerical employees
• Manage essential administrative programs, including the Electronic Benefit Transfer (EBT) system, mail operations, safety protocols, and facility management
• Study administrative processes, develop improvement recommendations, and assist in implementing policy or procedural updates
• Gather information, resolve complaints, and communicate with internal staff and outside organizations
• Oversee purchasing, supply distribution, equipment planning, and income maintenance coordination

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level