Energy Assistance Worker - Cambria County Assistance Office

Commonwealth of Pennsylvania • Cambria County, PA

1d • Hybrid

About The Position

Start a meaningful career as an Energy Assistance Worker with the Cambria County Assistance Office. This role gives you the opportunity to support community members by helping them access important heating assistance. You will make a positive impact through careful eligibility review and helpful guidance. This position offers a chance to serve families and strengthen your professional skills. Apply today and become part of a team that makes a difference! This position determines eligibility for Low Income Home Energy Assistance Program (LIHEAP) benefits by interviewing applicants, reviewing information, and entering data accurately. It focuses on gathering documentation, validating details, and managing pending applications.

Requirements

• Two years of experience in general office work which included interviewing the public; or Any equivalent combination of experience and training.
• Meet the PA residency requirement.
• Be able to perform essential job functions.
• Submission of criminal history reports.
• Pass a background investigation.

Nice To Haves

• Hiring preference for this vacancy may be given to candidates who live within Cambria County.

Responsibilities

• Ask questions to gather information needed to determine eligibility
• Enter application details into the Electronic Client Information System (eCIS) to process LIHEAP benefits
• Validate data by checking documents to confirm eligibility
• Collect income details using the 90-day or 12-month method to ensure fair evaluation
• Track pending applications, file documents, and scan materials following procedures
• Examine mailed applications and process them according to LIHEAP guidelines

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed