Income Maintenance Caseworker - Blair County Assistance Office

Commonwealth of Pennsylvania•Blair County, PA

8d•Hybrid

About The Position

Become an Income Maintenance Caseworker with the Department of Human Services (DHS) and make a direct impact on the lives of people seeking assistance. At the Blair County Assistance Office (CAO), you will help clients understand and apply for programs that support their health, stability, and daily needs. You will learn how to review information, apply policy, and maintain accurate records. This position provides a rewarding chance to build valuable experience while serving your community.

Requirements

Four years of experience in interviewing or work requiring the analysis and interpretation of data; or A bachelor's degree; or Any equivalent combination of experience and training.
Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
Meet the PA residency requirement.
Be able to perform essential job functions.
Pass a background investigation.
Pass an enhanced background check prior to beginning employment, including a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

Nice To Haves

Hiring preference for this vacancy may be given to candidates who live within Blair County.

Responsibilities

Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers
Conduct phone and in-person interviews to gather information and understand customer circumstances
Interpret and apply state and federal regulations to ensure accurate case decisions
Enter information into automated systems and perform manual calculations for case processing
Write clear and thorough case comments to record changes and document decisions
Complete all assigned work within required timeframes and established procedures