Administrative Medical Assistant

VNACJ Community Health Center•Monmouth County, NJ

14h

About The Position

The Administrative Medical Assistant supports providers and clinical support teams across VNACJ Community Health Center’s four community health centers, performing administrative and clinical-support functions. The role supports imaging, diagnostic testing, medication pre-authorizations, incoming records and results, medication refills, and patient and provider communication. Depending on the candidate’s qualifications, the position may also involve assisting providers with patient workflow.

Requirements

High school diploma or GED.
Excellent verbal and written communication and interpersonal skills.
Valid New Jersey driver’s license.

Nice To Haves

Bilingual in English and Spanish or Haitian Creole preferred.
Medical Assistant Certificate from an approved school preferred.
Six or more months of supervised medical assistant administrative-support experience preferred.
Experience in EKG and phlebotomy preferred.
CPR certification preferred.
Prior experience assisting providers with patient workflow is a plus.

Responsibilities

Coordinate imaging, diagnostic testing, and medication pre-authorizations across the four health centers; communicate approvals or denials and next steps to patients and providers, and arrange peer-to-peer consultations when needed.
Review incoming faxes daily, including radiology and certain laboratory results, hospital admission and discharge summaries, and specialty consultation reports, and route information to the appropriate health center or provider.
Complete administrative tasks in NextGen and route tasks to the appropriate parties in a timely manner.
Support medication refill processing by loading requests into NextGen and sending them to providers for review and refill.
Help providers and clinical teams manage incoming diagnostic and specialist consultation results by scanning them into patient charts and sending them to providers.
Assist providers and patients in retrieving results when patients call the health centers.
Execute orders and related duties according to standard operating procedures.
Maintain laboratory proficiency and required records.
Assist with coordination, management, and documentation of medications, supplies, referrals, and prior authorizations.
Follow agency infection-control and safety policies and organizational policies regarding absenteeism and appearance.
Support the organization’s mission and strive for excellence, including maintaining positive working relationships across the organization.
Depending on qualifications, assist providers with patient workflow.