Administrative Manager - Oncology

OhioHealth•Columbus, OH

About The Position

The Administrative Manager ensures the delivery of services for assigned areas and plans, organizes, directs, and evaluates care delivered by an interdisciplinary team. The role is accountable for administrative and fiscal management and works closely with the Director to achieve department goals and objectives. The position oversees ongoing patient care, business-line performance and improvement programs, clinical consulting, staffing, budgets, personnel, regulatory compliance, and operational planning. It also contributes to leadership and project-management activities and oversees medical-record documentation, information management, and related staff.

Requirements

Master's degree in Business, Healthcare Administration, another healthcare-related field, or preparation required by specialty.
Licensed in the state of Ohio for the appropriate field.
Three to five years of management experience in a healthcare environment.
Advanced training in the specialty area or experience in leadership.

Responsibilities

Assume 24-hour accountability for ongoing patient care in assigned areas and ensure patient needs are met according to physician instructions and administrative procedures.
Develop, coordinate, and evaluate business-line performance and process-improvement programs to meet patient outcomes and regulatory measures.
Plan clinical consulting services and follow-up with interdisciplinary teams to address patient and family needs.
Develop budgeted staffing plans and evaluate plans for providing care.
Define and interpret service goals, objectives, and policies; consult with the Operations Director and Medical Director on patient and family policies.
Direct the collection, analysis, and interpretation of statistics for program planning.
Conduct or engage in studies to improve clinical care and plan, initiate, and evaluate clinical-process changes with interdisciplinary teams.
Ensure qualified staffing to meet patient and family care needs; develop staffing models that account for scope of practice, competency, and patient needs.
Recruit, select, retain, and evaluate personnel; ensure appropriate orientation, training, and professional development.
Promote working relationships with referral sources and other interdependent OhioHealth departments.
Ensure compliance with applicable regulations and standards of care and quality, including Medicare and Joint Commission requirements.
Participate in strategic planning and collaborate with OhioHealth Home Care leadership and the health care system to achieve organizational goals.
Provide administrative on-call services.
Provide input into executive-level planning and decisions and foster servant leadership and customer service.
Plan and direct project-management activities with Home Care, OhioHealth, and Process Excellence departments.
Participate in Home Care, business-line, departmental, and system activities; develop and maintain professional relationships.
Work with associates to develop professional-development goals and strategies.
Ensure adequate medical-record keeping and documentation, including auditing and utilization review of clinical activities.
Analyze patient data for reimbursement, quality of care, risk management, utilization management, and research.
Develop and implement policies and procedures for documenting, storing, retrieving, and processing health information and related documents in compliance with applicable statutes.
Help develop educational materials and provide personnel instruction on documentation.
Participate in the development and design of computerized health-information-system software.
Supervise staff who prepare and analyze clinical documents.
Focus on safety, quality, and efficiency when performing job duties.