Senior Administrative Assistant Surgical Oncology

Banner Health

5d • Onsite

About The Position

The Senior Administrative Assistant supports senior leadership team members by providing clerical and administrative services of moderate complexity, using judgment and discretion periodically. The position primarily supports senior leaders’ office operations and requires extensive interaction across the system and facility, as well as with the community. It routinely interacts with senior leaders, board members, physicians, patients, employees, media, and business and community leaders.

The role handles administrative situations and conflicts, summarizes and coordinates incoming information, helps implement requests, determines when matters should be brought to an executive’s attention, and relays requests to appropriate staff when a supervisor is absent. It coordinates recurring and one-time projects, screens calls and visitors, manages calendars and travel, and prepares reports, presentations, summaries, and responses to inquiries. It may also research and interpret data under management direction and may hire, train, review, and direct departmental staff.

The schedule is Monday through Friday, 40 hours per week, from 8 a.m. to 5 p.m. The position is based in Gilbert, Arizona, in Surgical Oncology at Banner MD Anderson Cancer Center.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Three to four years of progressively responsible administrative support experience, demonstrating strong knowledge of administrative or specialized business support services.
• Written communication skills to edit and proofread business correspondence and reports.
• Ability to type accurately and efficiently from rough draft, machine transcription, or personal dictation using common word-processing programs.
• Ability to acquire and use thorough knowledge of organizational policies, practices, and operations.
• Oral communication skills to arrange meetings, respond to non-routine inquiries from callers or visitors, and gather background information for sensitive or confidential reports.
• Ability to analyze routine administrative details of limited complexity, such as resolving minor scheduling conflicts and redirecting mail.
• Excellent oral, written, and interpersonal communication skills to interact effectively with all levels of the organization.
• Ability to convey a professional image and represent the organization appropriately with external customers.
• Working knowledge of personal software packages used for administrative functions.

Nice To Haves

• Associate's degree.
• Additional related education and/or experience.

Responsibilities

• Handle a wide variety of clerical and administrative situations and conflicts, summarizing incoming materials, gathered information, or meetings and coordinating information with office sources.
• Interpret requests, help implement actions, determine whether important or emergency matters should be brought to the executive’s attention, and relay requests to appropriate staff when the supervisor is absent.
• Coordinate, handle, and complete recurring or one-time projects as directed by the supervisor.
• Screen telephone calls and visitors, redirect matters as appropriate, and provide information to callers using knowledge of organizational policies, practices, and operations.
• Maintain the supervisor’s calendar and arrange meetings, conferences, appointments, hotel accommodations, and travel.
• Prepare special or one-time reports, presentation materials, summaries, and replies to inquiries; select relevant information from multiple sources and assist with research, data analysis, and interpretation under management direction.
• Perform administrative support tasks regularly, exercising initiative and judgment to make independent decisions.
• As needed, hire and train department staff, conduct performance reviews, direct workflow, assign clerical work, and follow up on results.
• Interact across organizational lines and with senior leaders, board members, physicians, patients, employees, media, and business and community leaders.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED