Administrative Internship

ASM Global•Pensacola, FL

5d•Onsite

About The Position

The Pensacola Bay Center Administrative Internship Program offers students the opportunity to gain hands-on experience in the fast-paced world of live entertainment, sports, and venue management. Interns will work directly with different departments such as, but not limited to Events Services, Food and Beverage, Box Office, and other departments related to the functionality of the Pensacola Bay Center. This internship provides a unique behind-the-scenes look at the operations of a multi-purpose arena while developing professional skills in event management, food service, guest experience, and more vital professional skills in the hospitality industry.

Requirements

Currently enrolled or recently graduated from a college or university
Pursuing a bachelor’s or master’s degree in a relevant field (i.e. business, hospitality, marketing, or related field)
Strong organizational skills and attention to detail
Ability to work in a fast-paced, team-oriented environment
Maintain a professional presentation, appearance, and work ethic
Proficient in Microsoft Word, Excel, Outlook, Canva and Adobe.
Availability to work flexible hours, including nights, weekends, and holidays (as required for events)
Subject to credit and background screening

Responsibilities

Assist with content creation for social media platforms
Create and support digital marketing campaigns and distribute promotional materials
Conduct market research studies to identify target audiences
Assist with event planning processes and event execution
Coordinate with clients and sponsors to manage their needs
Provide recaps of marketing campaigns and post-show event information
Assist with scheduling staff across catering, concessions, nonprofit groups, and bartenders
Support ordering and warehouse operations including liquor, beer, non-alcoholic beverages, dry goods, and produce
Help maintain inventory levels through stocking, counting, and organization
Support during live events to ensure smooth execution in concessions and catering roles
Assist with daily box office operations, including ticketing and customer service
Aid in resolving ticketing issues, customer inquiries, and box office reporting
Support during event days by assisting with box office window, will call, and ticketing concerns
Support event setup through diagrams, equipment orders, and additional information
Assist in monitoring venue readiness, cleanliness, and safety
Attend and participate in internal meetings, including production, food & beverage, and hockey operations
Other duties as assigned