Administrative & Engagement Coordinator - Fisher's Technology

Fisher's Technology•Boise, ID

2d•Onsite

About The Position

Fisher's Technology, a Loffler Company, is seeking an organized, proactive, and people-focused Administrative & Engagement Coordinator to support daily office operations, employee engagement, internal communications, and administrative coordination at its Boise Intermountain headquarters. The role helps create a welcoming, organized workplace for employees, customers, and visitors while balancing front-desk coverage with administrative work, office operations, events, communications, and corporate projects. The position reports to the Corporate Administrative Manager. The coordinator serves as the primary front-desk representative during standard business hours, greets visitors, handles calls and inquiries, and supports meeting preparation and guest hospitality. The role also helps maintain workplace facilities and supplies, supports corporate administration and purchasing documentation, and coordinates employee events, recognition initiatives, and company communications. Additional responsibilities include supporting assigned projects, routing sales leads, coordinating customer-related activities, and working with internal teams, vendors, customers, and leadership.

Requirements

At least 2 years of experience in administrative support, office coordination, customer service, or related roles.
Strong organizational and time-management skills, attention to detail, and ability to balance multiple priorities.
Professional, confident verbal and written communication skills.
Strong interpersonal skills and a welcoming, customer-service-focused mindset.
Ability to take ownership of assigned tasks and projects, manage priorities, and follow through with appropriate management guidance.
Proactive, resourceful, solutions-oriented approach, with the ability to identify needs and take initiative.
Sound judgment, confidentiality, and awareness of when management approval or involvement is needed.
Ability to collaborate with employees, leadership, vendors, and customers across departments.
Proficiency in Microsoft 365, including Outlook, Teams, Word, and basic Excel.
Ability to maintain consistent front-desk coverage while managing administrative and coordination responsibilities.

Nice To Haves

Experience coordinating employee engagement initiatives, workplace culture programs, or corporate events.
Experience supporting corporate administration, office operations, or facilities coordination.
Experience managing shared inboxes, internal announcements, employee newsletters, or company-wide communications.
Intermediate Microsoft Excel skills, including spreadsheets, data organization, formulas, and basic reporting.
Experience using Canva for internal communications, event materials, presentations, or basic visual content.
Familiarity with CRM systems, project management platforms, or administrative tracking tools.
Experience with vendor coordination, invoice coding, expense tracking, or office purchasing.
Experience coordinating multiple projects, managing timelines, and following through with limited supervision.

Responsibilities

Provide consistent front-desk coverage at the Boise Intermountain headquarters during standard business hours; greet employees, customers, vendors, and visitors and route requests appropriately.
Manage incoming phone calls, general inquiries, customer supply order pick-ups, visitor needs, and guest hospitality.
Maintain an organized, professional, customer-friendly lobby and reception area and coordinate approved backup coverage when needed.
Support meeting preparation, onsite customer visits, and conference room and common-area readiness.
Support daily facilities operations, including office opening and closing procedures, workplace readiness, and security protocols.
Monitor office supplies and coordinate ordering; maintain breakroom and shared workplace supplies.
Assist with maintenance requests, repairs, routine service needs, vendor scheduling and access, and follow-up on facility requests.
Monitor and report maintenance concerns, equipment issues, and general facility needs; assist with office moves, workspace setup, furniture coordination, and facility projects.
Provide administrative support for corporate operations, leadership initiatives, and cross-departmental needs, including scheduling, meeting preparation, document organization, and correspondence.
Support invoice coding, expense documentation, purchasing coordination, records management, employee travel arrangements, and other assigned administrative tasks.
Coordinate Boise employee engagement initiatives, recognition programs, monthly food trucks, employee celebrations, internal gatherings, summer and holiday parties, company kickoff events, and other workplace culture activities.
Support quarterly team meetings and the Annual Team Meeting, including scheduling, materials, logistics, and execution.
Partner on company-wide engagement initiatives and recommend ideas to increase employee connection, participation, and positive workplace culture.
Monitor and manage the general Fisher's information inbox, respond or route inquiries, and distribute internal announcements, employee updates, event reminders, and workplace communications.
Coordinate and distribute the monthly employee newsletter by gathering departmental updates, organizing content, and ensuring timely delivery.
Manage Happy Customer Alerts and share customer recognition and positive feedback internally; collaborate with teams to support accurate, consistent, timely messaging.
Assist with planning and execution of assigned corporate projects, including timelines, task tracking, scheduling, documentation, stakeholder coordination, and follow-up.
Take ownership of assigned project tasks, identify next steps and potential challenges, provide status updates, and escalate matters requiring management involvement or approval.
Coordinate incoming tip leads and route them to appropriate sales representatives; support communications and scheduling for customer lunch demonstrations and sales events.
Provide administrative and logistical support for sales blitzes and customer engagement initiatives; coordinate internal customer print job requests and assist with tracking and fulfillment.
Support employee and community engagement programs, including Humble Pies/Humble Crumble initiatives, and collaborate with Sales and other departments to support customer experience.