Customer Support Specialist - Fisher's Technology

Loffler Companies • Boise, ID

8d • Onsite

About The Position

Fisher’s Technology, a Loffler Company, is hiring a full-time, onsite Customer Support Specialist based at the Micron Technology Campus in Boise, Idaho. The specialist supports customer operations by processing mail and shipments, handling document workflows and records, assisting with copy and print projects, managing copier and printer supplies, and maintaining a clean, efficient work environment. The role involves travel between campus locations throughout the day and regular interaction with customers and team members.

Requirements

• Exceptional customer service, a positive attitude, and willingness to learn and apply new knowledge.
• High attention to detail and ability to follow complex, specific processes.
• Basic use and understanding of Microsoft Windows and MS Office applications.
• Ability to transition efficiently between job duties and locations to provide coverage where needed.
• Good time management and organizational skills.
• Strong written and verbal communication skills.
• Dependable personal vehicle and a clean driving record.
• Ability to walk or move across campus for extended periods and regularly move and lift materials weighing up to 45 lbs.

Nice To Haves

• Copy center experience.

Responsibilities

• Collect, sort, and deliver mail daily, including transporting outgoing mail to the post office at the end of each day.
• Prepare domestic and international shipping documents for customer shipments and large projects.
• Pick up customer mail at the post office on a rotating weekly schedule and complete weekly mail runs to administrative locations across the Micron Campus.
• Operate copiers and printers at customer onsite locations to produce documents for personnel throughout the customer’s organization.
• Manage supply quantities for copiers and printers.
• Ensure deadlines are met and finished products meet quality expectations.
• Maintain a clean and organized copy center.
• Travel between multiple sites throughout the day as necessary.
• Receive, sort, deliver, pick up, and process interoffice mail.
• Accurately track accountable items.
• Understand and respond quickly and professionally to customer needs and requests.
• Perform other duties as assigned.

Benefits

• Employer-paid life insurance and disability
• Paid time off
• Paid sick time
• Volunteer time
• Holidays
• Bereavement leave
• Parental leave
• Flexible spending account
• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) with employer match
• Tuition reimbursement
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed