Administrative Coordinator (Part Time)

Aston Carter•Fishers, IN

9d•$18 - $22•Onsite

About The Position

The Administrative Coordinator supports the Operations team by managing front-line communications, assisting with order processing, and coordinating activities across departments. The role provides responsive customer service to consumers and partners while maintaining accurate records, handling calls efficiently, and supporting smooth operations. This is a part-time, contract position based onsite in an office in Fishers, Indiana. The work involves frequent computer and phone use, including desk-based call handling and data entry, as well as collaboration with team members. The pay range is $18.00–$22.00 per hour. The anticipated application deadline is November 13, 2026. If eligible, benefits for this temporary role may include medical, dental, and vision coverage; critical illness, accident, and hospital coverage; a 401(k) retirement plan with pre-tax and Roth post-tax contributions; voluntary life and AD&D insurance for employees and dependents; short- and long-term disability; a Health Spending Account (HSA); transportation benefits; an Employee Assistance Program; and time off or leave, including PTO, vacation, or sick leave. Eligibility and availability may depend on job classification, length of employment, elections, and plan or program terms.

Requirements

High school diploma or equivalent.
At least 2 years of administrative, office coordination, receptionist, or customer service experience.
Strong organizational and multitasking skills, including the ability to manage multiple priorities simultaneously.
Excellent verbal and written communication skills.
Proficiency in Windows and Microsoft Office applications.
Ability to handle customer inquiries professionally, patiently, and with a service-oriented mindset.
Accuracy and attention to detail in call logging, ticket creation, and data entry.

Nice To Haves

Experience supporting multiple departments in an office or operations environment.
Familiarity with Salesforce or other customer relationship management (CRM) systems.
Comfort working with phones, computers, and office software on a daily basis.
Ability to adapt to changing priorities and take on miscellaneous tasks and projects as needed.

Responsibilities

Professionally answer incoming phone calls and route them to appropriate team members.
Serve as the first point of contact for consumer product-related inquiries and provide courteous, knowledgeable support.
Respond to general questions, assist with basic troubleshooting, and escalate complex cases to appropriate team members.
Accurately log customer calls and interactions to maintain complete, current records.
Create and update support tickets in Salesforce, ensuring information is accurate and current.
Track pending support cases to ensure timely follow-up and resolution for consumers and partners.
Record and log orders in Salesforce to support accurate order processing and tracking.
Complete additional data entry projects to support the Operations team and other internal stakeholders.
Monitor inventory levels and help ensure materials are reordered on time.
Create, enter, and follow up on purchase orders.
Assist the Operations team with miscellaneous tasks and projects as assigned.

Benefits

Medical insurance, if eligible.
Dental insurance, if eligible.
Vision insurance, if eligible.
Critical illness, accident, and hospital coverage, if eligible.
401(k) retirement plan with pre-tax and Roth post-tax contributions, if eligible.
Voluntary life and AD&D insurance for the employee and dependents, if eligible.
Short- and long-term disability, if eligible.
Health Spending Account (HSA), if eligible.
Transportation benefits, if eligible.
Employee Assistance Program, if eligible.
Time off or leave, including PTO, vacation, or sick leave, if eligible.