Administrative Coordinator 4

State of LouisianaBaton Rouge, LA
Onsite

About The Position

The Louisiana State Police/ Transportation Safety Services (TSS) is comprised of the Commercial Vehicle Enforcement (CVE), Mobile Weight Enforcement (MWE), and Towing and Recovery Units (TRU). The primary responsibilities of TSS include reducing the number and severity of commercial motor vehicle crashes as well as protecting the state’s highway infrastructure. TSS also ensures compliance with applicable state and federal regulations governing commercial vehicles, the towing and recovery industry, vehicle storage facilities, and motor vehicle inspection stations. These objectives are accomplished through a program of roadside safety inspections, annual facility inspections, and educational outreach initiatives. The Administrative Coordinator IV is a paraprofessional position that receives broad supervision from an Administrative Program Manager 2 and serves as a liaison between commissioned officers conducting compliance inspections, the commercial vehicle industry, and the public. The TSS Administrative Coordinator IV uses independent knowledge of federal and state commercial vehicle regulations, along with sound judgement to provide specific and situational guidance and direction to questions and/or complaints from the public regarding the applicability of the state regulations.

Requirements

  • Three years of experience in administrative services.
  • Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Nice To Haves

  • Accepting Direction: The ability to be open and willing to follow guidance or instructions.
  • Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
  • Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
  • Communicate Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
  • Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

Responsibilities

  • Perform administrative tasks related to Towing and Recovery and Window Tint operations
  • Assist in preparing, organizing, and submitting correspondence, reports, and special requests in a timely manner
  • Manage payroll and timekeeping responsibilities for TSS staff
  • Maintain accurate records and documentation
  • Manages daily mail operations, including sorting and routing to appropriate personnel
  • Communicate with internal staff and external stakeholders to gather required information and ensure compliance
  • Follow established procedures and guidelines to ensure efficient workflow and regulatory compliance
  • Answer and operates main TSS phone line, assist callers with inquiries, and directs call to the appropriate department or personnel
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