Administrative Clerk II - Tribal Assistance - Juneau

Tlingit & Haida•Juneau, AK
•Onsite

About The Position

The Administrative Clerk II provides administrative support to the overall administration of the 477 Division. The role performs moderately complex clerical tasks that require independence, judgment, and knowledge of department procedures. The department is hiring at Level II, and the selected candidate must be able to perform the functions of both Level I and Level II. Level I duties include data entry and records maintenance, receptionist backup, mail sorting and distribution, document copying, scanning and filing, customer service, and assistance with office supplies and inventory. Level II duties include purchasing and distributing client bus passes and purchase orders; processing and coding invoices; coordinating front-desk schedules and providing backup coverage; data entry in TribeVue; maintaining records and databases; compiling routine reports; scheduling meetings and managing calendars; preparing correspondence and other documents; processing incoming documents; responding to routine inquiries; supporting small projects; and potentially guiding Administrative Clerk I staff.

Requirements

  • High school diploma or equivalent.
  • At least one year of increasingly responsible clerical experience.
  • Solid proficiency in Microsoft Office Suite and office systems.
  • Knowledge of office practices and procedures.
  • Proficiency in computer applications.
  • Strong communication skills, including phone etiquette and professional correspondence.
  • Ability to organize, prioritize, and efficiently manage multiple tasks.
  • High attention to detail and accuracy in data entry, filing, recordkeeping, and document preparation.
  • Commitment to professional and courteous customer service.
  • Problem-solving skills, including the ability to identify and resolve issues independently.
  • Ability to maintain confidentiality and exercise discretion with sensitive or restricted information.
  • Adaptability and willingness to learn new procedures, tools, and responsibilities.

Responsibilities

  • Perform basic data entry and maintain records and files.
  • Provide backup receptionist coverage.
  • Sort and distribute incoming and outgoing mail.
  • Photocopy, scan, and file documents.
  • Provide general customer service to internal and external clients.
  • Assist with inventory and ordering of office supplies.
  • Purchase and distribute client bus passes and purchase orders.
  • Process invoices and code them to departmental accounts based on the purpose of the expense.
  • Maintain and coordinate the front-desk schedule at 410 Willoughby and provide backup staffing when necessary.
  • Perform basic data entry in TribeVue.
  • Maintain and update records and databases with moderate supervision.
  • Compile routine reports from data and files.
  • Schedule meetings and manage staff calendars.
  • Assist in preparing correspondence, presentations, and documents.
  • Assist with processing incoming documents received by postal mail, email, or in person.
  • Respond to routine inquiries and independently resolve minor issues.
  • Provide administrative support for small projects or initiatives.
  • May provide guidance to Administrative Clerk I staff.
  • Perform other duties as assigned.
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