Administrative Clerk II - Tribal Assistance - Juneau
About The Position
The Administrative Clerk II provides support for overall administration in the 477 Division and performs a variety of moderately complex clerical tasks requiring increased independence, judgment, and knowledge of department procedures. The department is hiring at Level II; the selected candidate must be able to perform the functions of both Level I and Level II. Level I duties include basic data entry and records management, receptionist backup, mail sorting and distribution, photocopying, scanning and filing, customer service, and assisting with office-supply inventory and ordering. Level II duties include purchasing and distributing client bus passes and purchase orders; processing invoices and assigning departmental account codes; coordinating the front-desk schedule at 410 Willoughby and providing backup staffing; entering data in TribeVue; maintaining records and databases; compiling routine reports; scheduling meetings and managing staff calendars; assisting with correspondence and document preparation; processing incoming documents; responding to routine inquiries; supporting small projects; and potentially guiding Administrative Clerk I staff.
Requirements
- High school diploma or equivalent.
- At least one year of increasingly responsible clerical experience.
- Solid proficiency in Microsoft Office Suite and office systems.
- Knowledge of office practices and procedures.
- Proficiency in using computer applications.
- Strong communication skills when interacting with coworkers, management, and the public, including phone etiquette and professional correspondence.
- Ability to organize, prioritize, and manage multiple tasks efficiently, with increasing independence at higher levels.
- High attention to detail and accuracy in data entry, filing, recordkeeping, and document preparation.
- Commitment to excellent customer service and handling inquiries professionally and courteously.
- Problem-solving skills, including the ability to identify and resolve issues independently.
- Ability to maintain confidentiality and exercise discretion when handling sensitive or restricted information.
- Adaptability and willingness to learn new procedures, tools, and responsibilities.
Responsibilities
- Perform basic data entry and maintain records and files.
- Provide backup receptionist coverage.
- Sort and distribute incoming and outgoing mail.
- Photocopy, scan, and file documents.
- Provide general customer service to internal and external clients.
- Assist with inventory and ordering of office supplies.
- Purchase and distribute client bus passes and purchase orders.
- Process invoices and code them to departmental accounts, assigning account coding according to the purpose of the expense.
- Maintain and coordinate the front-desk schedule at 410 Willoughby and provide backup staffing when necessary.
- Perform basic data entry in TribeVue.
- Maintain and update records and databases with moderate supervision.
- Compile routine reports from data and files.
- Schedule meetings and manage staff calendars.
- Assist in preparing correspondence, presentations, and documents.
- Assist with processing documents received by postal mail, email, or in person.
- Respond to routine inquiries and resolve minor issues independently.
- Provide administrative support for small projects or initiatives.
- May provide guidance to Administrative Clerk I staff.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
