Administrative Associate - Sports & Ortho

Sentara Health
•$20 - $29

About The Position

Sentara Therapy Center - Sports & Ortho is hiring an Administrative Associate. This position performs administrative and operational tasks, provides clerical support, manages patient records, schedules appointments, and responds to patient inquiries. The Administrative Associate collaborates with medical staff, management, and patients to support high-quality care. The role provides administrative support to the assigned unit or department and serves as the first point of contact for patients, family members, and visitors, using excellent customer service skills.

Requirements

  • High school diploma required.
  • Excellent customer service skills.

Responsibilities

  • Provide administrative and clerical support to the assigned unit or department.
  • Manage patient records.
  • Schedule appointments.
  • Handle patient inquiries.
  • Serve as the first point of contact for patients, family members, and visitors.
  • Collaborate with medical staff, management, and patients to support the delivery of high-quality care.

Benefits

  • Medical, dental, and vision plans
  • Adoption, fertility, and surrogacy reimbursement up to $10,000
  • Paid time off and sick leave
  • Paid parental and family caregiver leave
  • Emergency backup care
  • Long-term and short-term disability and critical illness plans
  • Life insurance
  • 401(k)/403(b) with employer match
  • Tuition assistance up to $5,250 per year and discounted educational opportunities through Guild Education
  • Student debt pay down up to $10,000
  • Pet insurance
  • Legal resources plan
  • Opportunity to earn an annual discretionary bonus, subject to system and employee eligibility criteria
  • Competitive pay
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