Registrar - Ortho & Sports Medicine Clinic - PT - Day
About The Position
The Registrar greets patients and visitors, creating a welcoming atmosphere while collecting the information needed for their visits. The role performs clerical and reception duties focused on customer needs, completes registration and service-area workflows, and conducts financial discussions efficiently while following organizational and regulatory standards. This is a patient-facing, part-time, on-site position in an orthopedics and sports medicine clinic, scheduled for 24 hours per week on the first/day shift. Occasional coverage at a different clinic may be needed for an unplanned vacancy; no planned travel is associated with the role.
Requirements
- High school diploma or GED.
- One year of customer service experience.
- Knowledge of Patient Rights, HIPAA, and Medicare Secondary Payer guidelines is preferred.
- Ability to identify complex problems, review relevant information, evaluate options, and implement appropriate solutions is preferred.
- Knowledge of basic medical terminology is preferred.
Nice To Haves
- Knowledge of Patient Rights, HIPAA, and Medicare Secondary Payer guidelines.
- Ability to identify complex problems, review related information, evaluate options, and implement appropriate solutions.
- Knowledge of basic medical terminology.
Responsibilities
- Provide excellent customer service to patients, visitors, and other guests.
- Register patients promptly, including demographic, insurance, and visit information, and obtain signatures on required documents.
- Complete check-in and admission functions for the service area and verify patient identity.
- Conduct financial discussions, provide patient estimates, collect payments, and collect copays and prior balances as appropriate.
- Assist patients with required documentation and database entry based on the service area.
- Schedule follow-up appointments as appropriate.
- Provide and explain required handouts as appropriate.
- Complete basic real-time insurance eligibility validation.
- Assist with department-specific tasks such as referrals, RiteFax, and answering phones.
- Complete clerical and office duties as required for the service area.
- Comply with laws and regulations, including maintaining patient confidentiality.
- Correct account and visit edits promptly.
- Comply with Stormont Vail policies, standards, mandatory training, and requirements.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
