Administrative Associate Settlement Clerk

PepsiCo•Erie, PA
•$45,900 - $73,250•Onsite

About The Position

Pepsi Beverages North America is seeking an experienced administrative professional to support operations at its Erie, Pennsylvania facility. The role is the sole onsite administrative presence and calls for independence, adaptability, professionalism, sound judgment, and the ability to manage competing priorities in an operations-based environment while working with a variety of stakeholders. Prior experience in cash handling, reconciliation, and administrative operations is essential. The position supports daily cashiering and reconciliation for Delivery and Full-Service Vending routes, maintains payment and proof-of-delivery records, and partners with Accounts Receivable and other stakeholders to address payment issues. It also provides broad local administrative and customer support, including assistance with visitors, mail, communications, meetings, events, and special projects.

Requirements

  • High school diploma or GED.
  • 3–5 years of administrative experience.
  • Prior experience in cash handling, reconciliation, and administrative operations.
  • Strong organizational and time-management skills, with the ability to prioritize in a fast-paced environment.
  • Ability to multitask with a sense of urgency while maintaining accuracy.
  • Exceptional attention to detail and follow-through.
  • Strong written and verbal communication skills and the ability to interact professionally and constructively with internal and external partners.
  • Self-motivated, proactive, and customer-focused.
  • Demonstrated tact, integrity, maturity, professionalism, and respect for others.
  • Advanced computer proficiency, including Outlook, Word, Excel, and PowerPoint.

Responsibilities

  • Cashier and reconcile daily Delivery and Full-Service Vending routes using SAP, banking applications, and cash counting machines.
  • Complete daily cashiering documentation, run and analyze reports, maintain activity logs, and review proof-of-delivery (POD) documentation.
  • Maintain accurate records of missing or incomplete payments and POD discrepancies, and document findings thoroughly.
  • Communicate proactively with appropriate stakeholders to support collection efforts.
  • Partner with centralized Accounts Receivable to resolve customer payment issues.
  • Maintain the security, organization, and cleanliness of the cash counting area and equipment.
  • Provide POD to the MCC team daily.
  • Issue customer refunds through SAP.
  • Support customer and supplier interactions, visitors, mail, reports, copying, filing, and phone coverage.
  • Serve as a go-to support resource for the local team.
  • Provide planning and execution support for company events, meetings, and diversity engagement initiatives.
  • Respond to email, phone, and direct messages in a timely and professional manner.
  • Perform additional administrative and customer support responsibilities as assigned, including ad hoc requests and special projects.

Benefits

  • Paid time off, subject to eligibility, including paid parental leave, vacation, sick leave, and bereavement leave.
  • Medical, dental, and vision coverage, subject to elections and eligibility.
  • Disability coverage.
  • Health and dependent care reimbursement accounts.
  • Employee Assistance Program (EAP).
  • Accident, group legal, and life insurance.
  • Defined Contribution Retirement Plan.
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