Route Settlement Associate

Dairy Farmers of America•Rensselaer, NY

About The Position

Under general supervision, the Route Settlement Associate prepares and reconciles delivery tickets, load sheets, and invoices; investigates overages, shortages, and route variances; verifies paperwork against control sheets; checks information uploaded from handheld and other technology devices; and assists with computer system input and reporting. The role works with Distribution, Cooler, and Route Settlement departments to address missing paperwork, product returns, product dumps, route discrepancies, and customer invoicing issues. The position also supports driver training on route settlement and end-of-day procedures, and provides cross-coverage for other facility employees as needed. The listed duties describe the general nature and level of the work and are not exhaustive; other duties may be assigned.

Requirements

  • High school diploma or equivalent.
  • Office or related experience, including experience using computers.
  • Proficiency with Microsoft Office Suite and company computer systems.
  • Accuracy and attention to detail.
  • Clear and effective verbal and written communication skills.
  • Ability to interact positively and work effectively with others.
  • Ability to follow directions and organize work activities.
  • Ability to work in a fast-paced environment.
  • Ability to perform basic arithmetic, including addition, subtraction, multiplication, and division.
  • Ability to read, write, and speak English.

Nice To Haves

  • One to three years of experience in route settlement, accounting, or inventory management is preferred.
  • Certification and/or license may be required during employment.

Responsibilities

  • Prepare, post, and reconcile delivery tickets, load sheets, and invoices.
  • Investigate overages and shortages on load sheets and delivery tickets.
  • Audit and review driver paperwork concerning return-to-stock items, product dumps, and overages or shortages.
  • Investigate variances on routes that affect product shrink, including daily return-to-cooler variances from route settlements.
  • Verify tickets and load sheets against the control sheet.
  • Check information uploaded from handheld and other technology devices and correct problems.
  • Monitor the completeness of route settlement packages.
  • Assist the Distribution department with driver training on route settlement and end-of-day procedures.
  • Confirm with the manager that good returns are properly received by the cooler.
  • Complete daily, weekly, and monthly route settlement variance analysis.
  • Coordinate with Distribution, Cooler, and Route Settlement departments regarding missing paperwork, product returns, and product dumps.
  • Identify and resolve errors before completing customer invoicing.
  • Analyze route discrepancies and communicate with Distribution Supervisors as necessary.
  • Support and cross-train to cover other facility employees during absences such as vacation or illness.
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