Route Settlement Specialist

Garelick Farms•Franklin, MA

About The Position

Garelick Farms, Dairy Farmers of America, is hiring a Route Settlement Specialist. Under general supervision, this position prepares and reconciles delivery tickets, load sheets, and invoices; investigates variances and over/shorts; verifies paperwork and technology-device uploads; and assists with computer-system input and reporting. The role works with Distribution, Cooler, and Route Settlement teams to resolve missing paperwork, product returns, product dumps, and route discrepancies, and supports driver training on route settlement and end-of-day procedures. The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. The employer offers excellent benefits, competitive pay, and growth opportunities.

Requirements

High school diploma or equivalent.
Office or related experience, including experience using computers.
Proficiency with Microsoft Office Suite and company computer systems.
Accuracy and attention to detail.
Clear and effective verbal and written communication skills.
Ability to interact positively and work effectively with others.
Ability to follow directions and organize one's own work activities.
Ability to work in a fast-paced environment.
Ability to perform basic arithmetic, including addition, subtraction, multiplication, and division.
Ability to read, write, and speak English.

Nice To Haves

One to three years of experience in route settlement, accounting, or inventory management is preferred.
Certification and/or license may be required during employment.

Responsibilities

Prepare, post, and reconcile delivery tickets, load sheets, and invoices.
Investigate over/shorts on load sheets and delivery tickets; audit and review driver paperwork for returns to stock, product dumps, and over/shorts.
Investigate route variances affecting product shrink, including return-to-cooler variances from daily route settlements.
Verify tickets and load sheets against the control sheet.
Check information uploaded from handheld and other technology devices, and correct problems.
Monitor route settlement package completeness and assist the Distribution department with driver training on route settlement and end-of-day procedures.
Confirm with the manager that good returns are properly received by the cooler.
Complete route settlement variance analysis on a daily, weekly, and monthly basis.
Coordinate among Distribution, Cooler, and Route Settlement departments regarding missing paperwork, product returns, and product dumps.
Identify and resolve errors before completing customer invoicing.
Analyze route discrepancies and communicate with Distribution Supervisors as necessary.
Support and cross-train to relieve other facility employees who are on vacation, sick, or otherwise unavailable.
Perform other duties as assigned.