About The Position

Reporting to a Correctional Associate Warden at a multi-custody female correctional facility, the position's primary responsibilities include completing basic secretarial duties while using Department of Adult Correction (DAC) unit policies and procedures and communicating information involving programs, functions, and services. The role involves frequent communication with the public through direct phone calls, taking messages, answering questions, and using sound judgment and discretion on how to handle confidential and public information received, as it relates to the facility. The position requires working well and communicating well with others, handling daily contact with the general public via telephone, direct contact or email, and being able to work in an environment with numerous interruptions. The individual must act in a courteous and professional manner at all times with the general public, co-workers, and offenders. Key tasks include preparing documents and reports, composing memos and letters, using office technology, compiling records, and organizing and maintaining files.

Requirements

  • High School or General Educational Development (GED) diploma AND one year of administrative experience ; or an equivalent combination of education and experience.
  • Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
  • Pass a criminal background check
  • Produce a negative drug screening result
  • Successfully complete medical and psychological evaluations
  • Possess a valid driver’s license

Nice To Haves

  • Documented working knowledge of word processing or spreadsheet programs.

Responsibilities

  • Completing basic secretarial duties while using Department of Adult Correction (DAC) unit policies and procedures and communicating information involving programs, functions, and services.
  • Communicating frequently with the public through direct phone calls, taking messages, answering questions, using sound judgement, and discretion on how to handle confidential and public information received, as it relates to the facility.
  • Working well and communicating well with others and being able to handle daily contact with the general public via telephone, direct contact or email, and being able to work in an environment with numerous interruptions.
  • Acting in a courteous and professional manner at all times with the general public, co-workers and offenders.
  • Preparing documents and reports, composing memos and letters, use of office technology, compiling records, organizing and maintaining files.

Benefits

  • Health Insurance options
  • Retirement Plans
  • NCFlex Supplemental Benefits
  • Paid Vacation, Sick, and Community Service Leave
  • Paid Parental Leave
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