Administrative Associate I (Temporary - Cumberland)

State of North Carolina • Cumberland, NC

11d • Onsite

About The Position

This is a temporary position with the Department of Environmental Quality, located in Fayetteville - Cumberland County. The agency's mission is to provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of its employees. This role offers exposure to an agency's culture, processes, and procedures, potentially providing valuable experience for those seeking permanent employment with the state.

Requirements

• High school or General Educational Development (GED) diploma; or an equivalent combination of education and experience.
• Basic knowledge of office procedures.
• Customer service practices.
• Ability to demonstrate receptionist and administrative duties and apply this knowledge in performance of front desk and office support task.
• Ability to explain and interpret program information to clients/customers and staff.
• Basic knowledge of data collection and storage to compile, assimilate, and organize printed and electronic information.
• Ability to convey basic information and ideas through a variety of media to individuals or groups.
• Ability to present ideas in written form.
• Ability to use correct grammar, organization, and structure.
• Ability to understand basic issues, identify problems and opportunities to determine the appropriate course of action.

Nice To Haves

• Basic knowledge of program services, policies, and procedures.
• Ability to utilize office equipment and other technology (software and systems) to meet work needs.

Responsibilities

• Perform receptionist and administrative duties.
• Greet and assist visitors and staff in a professional and courteous manner.
• Answer, screen, and direct telephone calls and messages appropriately.
• Explain and interpret program information to clients/customers and staff.
• Compile, assimilate, and organize printed and electronic information.
• Convey basic information and ideas through a variety of media to individuals or groups.
• Present ideas in written form.
• Utilize office equipment and other technology (software and systems) to meet work needs.
• Understand basic issues, identify problems and opportunities to determine the appropriate course of action.

Benefits

• Health insurance coverage under the High Deductible Health Plan (HDHP) may be available for temporary employees working an annual average of 30 or more hours per week.
• Professional development opportunities.
• Insurance.
• Leave options.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED