Administrative Associate I - ADRC
Wisconsin Department of Workforce Development•Stevens Point, WI
•Onsite
About The Position
The Portage County Aging & Disability Resource Center (ADRC) is hiring a full-time (40 hours / wk) Administrative Associate I to join their team! Pay range starts at $18.82 / hr
Requirements
- High school diploma or equivalent.
- Six months work experience in an office setting.
- Proficient experience with computer programs such as MS Word and Excel.
Nice To Haves
- Experience in customer service preferred.
- Experience in a social or aging services work setting helpful.
Responsibilities
- Take incoming calls or in-person visits regarding a wide variety of programs and services.
- Exercise judgment in determining whether: Can handle problem or request for information, Need to refer call or request to a program director or on-call Information & Assistance Specialist, If problem or request is not appropriate to ADRC services, refer to another staff person or agency.
- Maintain list of phone numbers of other often-requested agencies/services.
- Provide general information to visitors/callers re ADRC services: Ask appropriate questions to determine area(s) of need, Explain services, programs, classes and provide literature, Obtain participant data (address, emergency contact, etc.) for mailing lists and agency computer systems.
- Take (by phone or in person) reservations for: Nutrition Program dining sites maintaining attendance logs, back up registrar. Transportation services referrals, Homestead, Energy Assistance, income tax assistance, Foot Care Clinic, Lincoln Center facilities: schedule rooms for meetings, conferences, etc., Lincoln Center classes/activities.
- Complete required agency paperwork including, payroll, time logs, and other records required for agency functioning via computer.
- Enter daily receipts in computer system and reconcile cash drawer with reports.
- Enter statistics into required databases.
- Maintain calendar of Lincoln Center classes/activities/meetings per information received.
- Notify Facilities crew re: room arrangement needs.
- Verify monthly Lincoln Center room schedule.
- Maintain knowledge of senior center computer program operations.
- Monitor budget, stock supplies and maintain operations for Coffee Stop.
- Work cooperatively with Coffee Stop volunteer.
- Act as liaison between volunteers and program managers.
Benefits
- Vacation - available on day one!
- Health insurance - your choice of two health plans - (Health Savings Account associated with a High Deductible Health Plan with a County contribution or a PPO Co-pay plan)
- Wellness incentive plan offered with health insurance enrollment! Earn up to $600 per year!
- Flexible spending account
- Dental insurance
- State of Wisconsin Retirement Plan - County contribution of 7.2%!
- Paid holidays
- Paid sick leave
- Life insurance - premium paid by the County (must work a minimum of 30 hrs/wk)
- Long term disability insurance - premium paid by the County (must work a minimum of 30 hrs/wk)
- EAP (Employee Assistance Plan) - paid by the County
- 457(b) Deferred Compensation Plan
- Public Student Loan Forgiveness (PSLF) Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
