Administrative Assistant 1 (PT) ADRC

Door County Wisconsin • Sturgeon Bay, WI

5d

About The Position

The part-time Administrative Assistant I supports the Aging & Disability Resource Center’s delivery of public services through front-line administrative and customer service functions. As an initial point of contact for the public, the position supports accurate scheduling, financial processing, data entry, and program operations. The role contributes to efficient operations, regulatory compliance, and timely access to services for older adults and individuals with disabilities.

The position is primarily performed in a professional office setting, with frequent interaction by telephone and in person. The work includes prolonged sitting, typing, and computer and telephone use, as well as occasional standing, walking, and lifting materials up to 10 pounds. The environment is generally quiet, and interactions are primarily with the public, staff, and program participants.

To maintain continuity of County government and respond to emergencies, the employee may be required to work during a proclaimed state of emergency, consistent with Wisconsin law and County emergency management plans and programs. Door County is an equal opportunity employer and welcomes applications from all qualified individuals.

Requirements

• High school diploma or equivalent.
• Ability to type at least 35 words per minute.
• Clearly and professionally communicate with the public, particularly older adults and individuals with disabilities.
• Accurately enter, manage, and report data across multiple systems, with attention to detail and confidentiality.
• Manage concurrent tasks, resolve routine issues independently, and escalate complex concerns appropriately.
• Working knowledge of Microsoft Office applications and proprietary databases such as Schedules Plus and Peerplace.
• Collaborate with colleagues, volunteers, and external partners.
• Prioritize administrative workflows to meet deadlines and support continuous program operations.
• Ability to perform prolonged periods of sitting, typing, and using a computer and telephone, and occasional standing, walking, and lifting of materials up to 10 pounds.

Nice To Haves

• Associate’s degree in an administrative or clerical field.
• Previous experience in customer service, front desk operations, or public sector services.
• Familiarity with ADRC systems, including Schedules Plus and PeerPlace.

Responsibilities

• Serve as the primary front desk contact by answering telephone calls, responding to emails, assisting walk-in customers, providing accurate information, and routing inquiries to appropriate staff.
• Coordinate scheduling and registration for ADRC and Aging programs and meals using schedules and a digital platform to support engagement and accurate tracking.
• Collect and account for meal program donations, process activity payments, and manage gift certificate transactions in accordance with county procedures.
• Administer the Senior Farmer’s Market Nutrition Program by determining participant eligibility and issuing vouchers.
• Provide backup support for the Home Delivered Meals program, including coordinating meal counts and assisting with service logistics as assigned.
• Participate in special projects and administrative assignments as directed, including data entry and content formatting.
• Provide backup support for mail and deposits.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED