Administrative Assistant 1 (PT) ADRC
About The Position
This part-time Administrative Assistant I position supports the Aging & Disability Resource Center (ADRC) of Door County by performing front-line administrative and customer service functions. As the initial point of contact for the public, the role helps ensure accurate scheduling, financial processing, data entry, and program support, contributing to efficient operations, regulatory compliance, and timely access to services for older adults and individuals with disabilities. The position is based at the Door County Community Center / Aging & Disability Resource Center in Sturgeon Bay, Wisconsin. The schedule is Monday and Tuesday, 7:30 a.m.–4:30 p.m., and Wednesday, 8:00 a.m.–11:00 a.m., for a total of 20 hours per week. Work is primarily in a professional office setting with frequent phone and in-person interactions. It involves prolonged sitting, typing, and computer and telephone use, with occasional standing, walking, and lifting materials up to 10 pounds. The position may be required to work during a proclaimed state of emergency, consistent with applicable statutes and County emergency plans.
Requirements
- High school diploma or equivalent.
- Ability to type at least 35 words per minute.
- Working knowledge of Microsoft Office applications and proprietary databases such as Schedules Plus and Peerplace.
- Ability to communicate clearly and professionally with the public, especially older adults and individuals with disabilities.
- Ability to accurately enter, manage, and report data across multiple systems while maintaining attention to detail and confidentiality.
- Ability to manage concurrent tasks, resolve routine issues independently, and escalate complex concerns appropriately.
- Ability to collaborate with colleagues, volunteers, and external partners.
- Ability to prioritize administrative workflows and meet deadlines.
Nice To Haves
- Associate’s degree in an administrative or clerical field.
- Previous experience in customer service, front desk operations, or public sector services.
- Familiarity with ADRC systems, including Schedules Plus and PeerPlace.
Responsibilities
- Serve as the primary front desk contact by answering telephone calls, responding to emails, assisting walk-in customers, providing accurate information, and routing inquiries to appropriate staff.
- Coordinate scheduling and registration for ADRC and Aging programs and meals using schedules and a digital platform to support engagement and accurate tracking.
- Collect and account for meal program donations, process activity payments, and manage gift certificate transactions in accordance with County procedures.
- Administer the Senior Farmer’s Market Nutrition Program by determining participant eligibility and issuing vouchers.
- Provide backup support for the Home Delivered Meals program, including coordinating meal counts and assisting with service logistics as assigned.
- Participate in special projects and administrative assignments, including data entry and content formatting.
- Provide backup support for mail and deposits.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
