Administrative Assistant I

Kansas City Kansas Community College•Kansas City, KS
•Onsite

About The Position

The part-time Administrative Assistant serves as an essential point of connection within Library & Learning Services and contributes to a welcoming, supportive learning environment. The position provides front-line communication, including answering telephone inquiries, offering navigation assistance, and providing general technical support. The employee provides reliable coverage for the Learning Commons during afternoon and evening hours.

Requirements

  • High school diploma or equivalent.
  • One year of demonstrated experience in an office setting.
  • Proficiency with Microsoft 365 Office Suite, particularly Word, Excel, and Outlook.
  • Strong interpersonal, written, and verbal communication skills.
  • Commitment to hospitality, service excellence, and supporting student success.
  • Ability to listen actively, assess needs, solve problems, and connect individuals with appropriate resources.
  • Strong organizational skills, attention to detail, and ability to manage multiple priorities.
  • Ability to work collaboratively and maintain positive professional relationships.
  • Ability to learn and use new technologies, systems, and processes.
  • Professional judgment, discretion, and ability to maintain confidentiality.
  • Ability to work a variable schedule or hours to meet operational needs.

Nice To Haves

  • Associate degree or higher.
  • Proficiency in graphic design software or Canva.
  • Experience working in higher education.

Responsibilities

  • Greet and assist students and visitors warmly, professionally, and attentively.
  • Listen to individuals’ needs, provide accurate information, anticipate needs when possible, and connect people with appropriate resources, services, or personnel.
  • Serve as a first point of contact for Library & Learning Services, assisting with navigation, room reservations, services, and general technology needs.
  • Provide administrative support, including travel requests, inventory, surveys, data entry, report creation, correspondence, and departmental materials.
  • Collaborate with Library & Learning Services colleagues to provide coordinated, timely, and consistent support to students and the college community.
  • Assist with basic technology troubleshooting and submit Help Desk requests when appropriate.
  • Perform other duties as assigned.
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