In-Office Adminstrative Assistant

MTM Transit•Honolulu, HI

11d•Onsite

About The Position

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! The Administrative Assistant will work closely with the Program Manager or General Manager to provide clerical and administrative support. Duties may include phone calls (both outgoing and incoming calls), general clerical tasks, and data entry; handle numerous other customer requests, receptionist and administrative support.

Requirements

High school diploma or G.E.D.
2 years customer service experience
1 year administrative experience in a professional environment
Must possess the ability to assess potential problems and make sound judgments around issues that may have an adverse effect on the business
Knowledge of Microsoft Word, Microsoft Excel and other Office Suite products
Ability to work well under pressure
Ability to work independently and also collaboratively with others to achieve defined goals
Excellent communication skills
Outstanding analytical and organizational skills, with attention to detail
Ability to maintain high level of confidentiality

Nice To Haves

College degree, preferred
1 year experience working with the ADA and/or elderly population, preferred

Responsibilities

Provide comprehensive reception and phone coverage while maintaining a high level of professionalism
Forward incoming calls to the appropriate person/department
Attend to a variety of administrative details such as keeping informed of department activities
Report promptly any complaints or unusual circumstances that may arise to Management
Check fax machine regularly; deliver faxes to the appropriate person/department with special attention to urgent faxes
Ensure all staff and visitors are greeted in a pleasant and professional manner
Project a professional image of MTM
Use excellent customer service skills, establish and maintain effective working relationships with employees, agencies, participants, external partners, and the general public
Communicate professionally with all levels of management internally and externally
Regular attendance required for assigned shifts and as outlined by MTM’s attendance policy
Adhere to all MTM established protocols and policies