Adminstrative Assistant - Thomson Office

Child Enrichment•Thomson, GA

5d•$15 - $17•Onsite

About The Position

The Administrative Assistant supports daily operations of Child Enrichment's Thomson office and provides administrative assistance to the Child Advocacy Center (CAC), Court Appointed Special Advocates (CASA), and Prevention programs. The role serves as a primary point of contact for children, families, volunteers, and visitors; coordinates office operations; assists program directors; and supports prevention trainings and agency activities. The position requires an organized, dependable, detail-oriented, proactive person who approaches service to children and families with compassion. The position is full-time, Monday through Friday. Monday through Thursday are based at the Thomson office, providing client support, office management, and program assistance. Fridays are spent at the Augusta office, supporting agency-wide administrative needs, collaborating with the Office Manager, and participating in cross-training. Specific daily hours will be established based on organizational needs.

Requirements

High school diploma or equivalent required.
Strong organizational, communication, and time-management skills.
Excellent attention to detail and ability to manage multiple priorities.
Proficiency in Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams.
Ability to work independently, take initiative, and collaborate with a team.
Compassionate and professional approach when interacting with children, families, and community partners.
Ability to maintain confidentiality and handle sensitive information appropriately.
Reliable transportation and ability to work at both office locations.

Nice To Haves

Additional education preferred.
Previous administrative or customer service experience preferred but not required.
Experience with Microsoft Copilot and other AI-assisted productivity tools for scheduling, meeting documentation, task management, and administrative efficiency preferred.

Responsibilities

Welcome children, families, volunteers, and visitors professionally and in a trauma-informed manner.
Supervise children and families in the CAC waiting room and maintain a safe, supportive environment.
Notify staff when clients arrive and assist with scheduling, appointment reminders, and client communication.
Maintain clean, organized, and welcoming client areas; respond to client and family needs while maintaining confidentiality and professional boundaries.
Coordinate daily Thomson office operations and serve as the primary contact for administrative and facility needs.
Answer phones, direct inquiries, and distribute messages.
Receive, sort, and distribute mail, packages, and incoming faxes; assist with outgoing faxes.
Monitor office supplies, coordinate purchasing requests, and report maintenance or equipment needs.
Maintain organized office spaces and prepare meeting rooms for agency activities.
Collaborate with the Office Manager and participate in cross-training to support consistent administrative procedures and coverage across both locations.
Assist the Prevention Director with scheduling and coordinating prevention trainings for schools, organizations, and community partners.
Coordinate training logistics, including registration, locations, materials, supplies, and participant communications.
Prepare training materials, sign-in sheets, evaluations, and certificates.
Maintain training calendars and track attendance and evaluation data.
Assist with prevention program reporting, outreach activities, and special projects.
Create and schedule social media content highlighting programs, events, staff, volunteers, and community partnerships.
Capture photos, videos, and other content during agency activities, trainings, and events in accordance with confidentiality and media consent policies.
Design and prepare branded materials, including flyers, brochures, invitations, presentations, signage, and other promotional materials.
Use Canva and other design tools to create content consistent with Child Enrichment's branding.
Collaborate with program staff to identify stories, activities, and accomplishments for agency communications.
Assist with newsletters, website updates, email communications, and event promotions.
Maintain organized files of agency photos, graphics, templates, and marketing materials.
Provide administrative assistance to CAC and CASA program directors and staff.
Prepare correspondence, reports, meeting materials, and other documents.
Perform data entry, filing, scanning, and maintenance of program records.
Support CASA volunteer activities, multidisciplinary team meetings, and other program events.
Assist with grant reporting, donor correspondence, fundraising activities, and special projects.
Perform other duties as assigned to support Child Enrichment's mission and operations.