Administrative Assistant

Related • New York, NY

2d • Onsite

About The Position

Related Affordable is seeking an Administrative Assistant to provide day-to-day administrative and operational support at a 144-unit affordable multifamily community in Manhattan’s Chelsea neighborhood. The role supports leasing, compliance, and resident services, and serves as a welcoming point of contact for residents, applicants, vendors, and visitors. The position is on-site Monday through Friday, 8:30 a.m. to 5 p.m., with availability to work one Saturday per month.

Related Affordable works to preserve and enhance the nation’s affordable housing supply. The organization has more than 50 years of experience in affordable housing acquisitions and development and manages one of the largest affordable housing portfolios in the United States.

Requirements

• At least 1 year of administrative, customer service, or front desk experience.
• Availability to work on-site Monday through Friday, 8:30 a.m. to 5 p.m., and one Saturday per month.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook, and comfort learning property systems.
• Strong customer service, verbal and written communication, and time-management skills.
• A proactive, problem-solving mindset and a passion for creating great living experiences.
• Ability to maintain confidentiality and navigate sensitive issues professionally.
• Accountability and reliability, including ownership of projects and outcomes, precision and attention to detail, resilience, proactive problem-solving, and commitment to learning and development.
• Ability to foster collaboration and a resident-centered environment through empathy, respect, and cross-functional cooperation.

Nice To Haves

• Experience in multifamily or affordable housing.
• Current state real estate license.

Responsibilities

• Welcome tenants and new applicants and guide them through the application process.
• Serve as a primary point of contact for residents, applicants, vendors, and visitors, maintaining a welcoming and professional office environment.
• Support leasing and compliance activities by distributing application materials, assisting with interviews, and coordinating background and credit checks.
• Assist with lease-related tasks, including preparing documents, supporting lease signings, and processing invoices and financial paperwork.
• Organize and maintain applicant and resident files in paper and electronic formats, ensuring documents are labeled, dated, and filed properly.
• Track deadlines for certifications, renewals, and required notices; maintain logs and notify the team of upcoming items.
• Support audit preparation, including MORs and LIHTC file reviews, by assembling file lists, retrieving documentation, and confirming file order and completeness.
• Assist with resident engagement activities, including event sign-ups, room setup, refreshments, and post-event cleanup.
• Order office supplies and keep the lobby and work areas organized and presentable.
• Provide general administrative support to the property team as assigned.

Benefits

• 19 or more days of paid time off.
• Choice of medical, vision, and dental options.
• Life insurance and an Employee Assistance Program.
• 401(k).
• Flexible spending account (FSA) and health savings account (HSA).
• Employer-paid life and AD&D insurance.
• Paid leave and disability programs.
• Mental health resources, including counseling.
• Fertility benefits, including surrogacy and adoption assistance.
• Paid time off to volunteer and matching for charitable donations.
• Learning and training programs.
• Tuition and certification reimbursement.
• Internal advancement opportunities.
• Annual performance bonus.
• Overtime pay eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed