Administrative Assistant

Set Free Alaska • Homer, AK

7d

About The Position

Serve clients by greeting, welcoming, and directing them appropriately, notifying company personnel of visitor arrivals, maintaining security and telecommunications systems, and answering or referring inquiries. The role supports office and client operations, including appointment scheduling, payment collection, intake and admission paperwork, file audits, and data entry.

Requirements

• One year of prior office experience.
• Ability to work a flexible schedule and fill in when other receptionists are sick or on vacation.
• Ability to pass a drug screening and State of Alaska background check.
• Excellent written and verbal communication skills.
• Strong customer service and organizational skills.
• Punctuality and reliability in reporting to work.
• Ability to work as a team member, including accepting and providing supervision.
• Ability to build rapport with clients and staff.
• Ability to collect money and document payments.
• Basic computer skills, including Internet navigation and fluid use of electronic communication tools.

Nice To Haves

• One year of experience in medical office reception or a billing position.

Responsibilities

• Answer telephones, take messages, and direct calls and messages to appropriate staff professionally and courteously.
• Schedule client appointments on staff calendars.
• Make reminder calls for assessments the day before scheduled appointments.
• Collect money from current and inactive clients and document payments.
• Send letters and faxes, and make phone calls to clients and referring providers as requested.
• Create, update, and copy intake and admission packets, and maintain a wait list for accepted clients pending an available bed.
• Inform the directing clinician when a client checks in for a session.
• Assist clients in completing intake and admission paperwork.
• Complete file audits to ensure compliance with agency policies and procedures.
• Enter data into AKAIMS/Carelogic.
• Greet, welcome, and direct clients and visitors; notify personnel of visitor arrivals.
• Maintain security and telecommunications systems, and answer or refer inquiries.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability
• 401(k) with 3% match
• Paid time off
• Continuing education stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed