Administrative Assistant

Park Lawn Corporation • Loves Park, IL

15d • Onsite

About The Position

This position is the primary administrative role at most of Park Lawn’s individual business locations. It performs a variety of administrative and accounting-related tasks to keep the business running smoothly and exceed the expectations of client families and their guests. The role supports daily business operations, accounting, timekeeping, records, appointments, and office resources, and may provide backup for other administrative functions. The work is generally performed in an indoor office setting. The position has no direct supervisory responsibilities and may require up to 10 percent out-of-area and overnight travel, although travel is primarily local during the business day.

Requirements

• High school diploma or equivalent combination of education and experience preferred.
• At least two years of administrative or general accounting experience, or demonstrated knowledge, skills, and abilities to perform the job tasks.
• Valid state-issued driver’s license in good standing and an acceptable driving record.
• Ability to read, write, and speak English fluently.
• High degree of overall computer proficiency, including local and virtual data management tools such as the Internet, Dropbox, and Microsoft file management structure.
• High proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Proficiency with multi-line phone systems and general office equipment.
• Effective, professional communication skills, especially verbal communication and professional issue resolution.
• Ability to empathize with client families and guests and demonstrate tact and patience in emotionally charged situations.
• Ability to maintain a positive attitude and working environment through organization, willingness to learn, and communication.
• Ability to handle multiple projects simultaneously, prioritize tasks, and exercise good judgment.
• Attention to detail and follow-through.
• Ability to meet physical demands that include climbing, sitting, standing, bending, kneeling, and frequently lifting up to 25 pounds; reaching, pushing, and pulling may also be required.
• Ability to work in an environment with possible exposure to chemicals and blood-borne pathogens; exposure risk is considered low.
• Overtime may sometimes be necessary or required.
• Ability to travel up to 10 percent out of area and overnight; travel is primarily local during the business day.

Nice To Haves

• Bilingual ability.

Responsibilities

• Answer incoming telephone calls, provide information or route calls to the appropriate person, and place outgoing calls for the business.
• Greet and escort visitors and their guests.
• Perform accounts payable and receivable, inventory, and account reconciliation tasks.
• Update the timekeeping system when employees submit missed-punch logs.
• Prepare daily deposit reports and reconciliations.
• Process and code business invoices for payment, research invoices, and resolve discrepancies.
• Receive and record payments from client families.
• Schedule business appointments and assist client families with paperwork and appointment scheduling.
• Compose and type correspondence as needed.
• Compile and report statistical data as required by the business.
• Enter data accurately, completely, and promptly into the operating system.
• Scan, copy, and print documents as needed.
• Update and maintain business files and related systems.
• Serve as business timekeeper and maintain local employee files.
• Coordinate and maintain office supplies and equipment.
• Provide backup for other administrative functions as needed.
• Complete assigned responsibilities and tasks without additional assistance, excessive supervision, or extended scheduling.
• Complete special projects and other assigned duties.

Benefits

• Financial assistance programs supporting employee education and development in industry-related subjects.
• Health and welfare plans and savings account options.
• 401(k) and Roth retirement plan options for full-time and part-time employees, with a company match.
• Vacation, personal days, and sick days based on role.
• Employee discounts on services, merchandise, and property.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED