Administrative Assistant

Keystone Cooperative•Boswell, IN

23d

About The Position

The Administrative Assistant provides customer service and administrative assistance for the branch. The role assists with accounts receivable and verifies, files, and responds to customer contracts promptly. It also handles standard clerical work, including answering and directing phone calls, sorting mail, and assisting with other duties as needed.

Requirements

High school diploma and one to two years of related experience and/or training, or an equivalent combination of education and experience.
Strong verbal and written communication skills.
Proficiency with Microsoft Office Suite.
Excellent organizational skills and the ability to work within strict time frames.
Attention to detail and the ability to process work accurately with minimal errors.
Ability to perform multiple tasks simultaneously.
Strong analytical skills and ability to calculate prices accurately.
Ability to work without supervision and make appropriate decisions.
Ability to work well in a team environment.

Responsibilities

Receive and handle a significant volume of phone calls efficiently, courteously, and professionally.
Communicate with customers about billing adjustments and questions.
Process payments, orders, and requests accurately.
Reconcile, process, and file necessary paperwork.
Process electronic files via email.
Compile and submit finalized documentation.
Download reports.
Perform general clerical duties, including filing, photocopying, faxing, typing, and mailing.
Balance the cash drawer daily.
Compile, sort, and distribute daily mail; receive courier deliveries; and send branch mail weekly.
Purchase general office and break room supplies.
Assist with special projects as needed.
Perform other duties as assigned.