Administrative Assistant (PRN)
About The Position
The Administrative Assistant provides administrative support to all departments to help meet site goals. The role supports reception and visitor services, clinical documentation and study administration, meeting preparations, correspondence, courier logs, and volunteer telephone screening as needed. The assistant is expected to participate in quality assurance, HIPAA, and compliance programs; follow site policies and procedures, including protocol confidentiality requirements; and maintain a professional, cooperative, and caring approach toward visitors, study participants, and staff. Assigned work areas must be kept clean and safe, and potential hazards reported promptly. Duties may expand or change to meet the organization’s evolving needs.
Requirements
- High school diploma or GED required.
- Clear pronunciation and speech required.
- Understanding of regulatory requirements, Good Clinical Practices (GCP), and International Conference of Harmonization (ICH) guidelines.
- Excellent interpersonal, written, and verbal communication skills.
- Basic computer skills, including Word, Excel, and PowerPoint.
Nice To Haves
- Bilingual skills are preferred but not required.
Responsibilities
- Assist with answering incoming calls and greeting visitors.
- Assist with copying, scanning, and filing study documents.
- Prepare documents and spreadsheets for clinical staff.
- Assist with creating requisition forms for lab samples.
- Assist with preparing closed studies for long-term archival.
- Assist with ordering and setting up refreshments and food provisions for meetings and visitors.
- Correlate and distribute correspondence to appropriate site staff.
- Ensure and maintain visitors’ safety and comfort.
- Participate in collaborative team efforts with other departments.
- Maintain accurate sign-in/sign-out courier logs for incoming and outgoing packages.
- Recognize when assistance is needed and inform a supervisor about specific issues.
- Assist with volunteer telephone screening as required.
- Perform other administrative duties as assigned.
- Participate in ERG’s ongoing Quality Assurance, HIPAA, and Compliance Programs.
- Attend appropriate meetings and read and understand site and ERG policy and procedure manuals, the SOP manual, and employee handbook.
- Comply with policies and procedures, especially those concerning protocol confidentiality.
- Demonstrate a caring, professional attitude toward visitors, study participants, and staff, contributing to the well-being and dignity of the clinic.
- Promote cooperation and professionalism in interactions with other staff members.
- Keep assigned work areas clean and safe and report potential hazards immediately.
Benefits
- Medical coverage
- Dental coverage
- Matching 401(k)
- Paid time off
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
