Administrative Assistant PRN

Child Guidance Center•Jacksonville, FL

7d•Onsite

About The Position

The Administrative Assistant provides professional front-desk and clerical support at one of CGC’s outpatient locations, serving as an initial point of contact for clients and families and helping outpatient offices run smoothly. The role supports clinicians so they can focus on delivering quality care. This is a part-time position of up to 29 hours per week, with starting pay of $15.00 per hour and additional pay for bilingual skills.

Requirements

High school diploma.
At least one year of office experience in customer service and clerical support.
Intermediate computer skills, including Microsoft Office Suite and an electronic health record (EHR) system.
Level 2 clearance from the DCF Clearinghouse.

Nice To Haves

Previous experience in a medical setting.
Paid experience working with children and their families.
Adult and Pediatric CPR/AED and First Aid certification.
Bilingual in English and Spanish.

Responsibilities

Provide clerical support to the clinical team, including preparing correspondence, rescheduling evaluations, and copying, faxing, or mailing records, releases, and PCP notifications within the business week.
Complete other reasonable requests on time.
Build and maintain the weekly appointment schedule based on therapist input.
Collect co-pays at the time of service, provide receipts, enter co-pays into the electronic health record (EHR), and batch out the credit card machine at the end of each day.
Schedule follow-up appointments as clients leave and provide appointment cards and school excuses as needed.
Make reminder calls to clients for all scheduled therapy appointments.