Full-Time Administrative Assistant

CYPRESS FUNERAL SERVICES INCORPORATED•Daly City, CA

10d•$24 - $29

About The Position

Cypress Lawn Funeral Home seeks a dependable, positive administrative assistant to support funeral home operations. The role assists with coordinating funeral arrangements and service scheduling, communicating with client families, preparing required documents and printed service materials, and coordinating with other departments to meet client needs. It also handles incoming communications, responds to questions about client accounts, and processes account payments. Other tasks may be assigned by the manager.

Requirements

Excellent interpersonal skills.
Acute attention to detail and accuracy.
Competence with PCs and Microsoft applications, including Word, Excel, and Publisher.
Ability to multitask and work independently.
Motivated, efficient, and well-organized.
Positive attitude.

Responsibilities

Assist in coordinating funeral arrangements and service scheduling.
Initiate service with client families compassionately and efficiently upon receiving requests.
Communicate with physician or coroner's offices to complete death certificates and various permits.
Order death certificates from county health departments and ensure they reach client families promptly.
Prepare printed stationery for funeral services, such as memorial folders and prayer cards.
Create and post online memorial tributes.
Coordinate and collaborate with other departments to ensure client service needs are met.
Handle telephone calls and other communications calmly, correctly, and efficiently.
Assist with questions about client accounts and process account payments.
Perform other tasks as assigned by the manager.