Administrative Assistant
Done Right Hood & Fire Safety•New York, NY
•$1,200 - $1,400
About The Position
Done Right Hood & Fire Safety is seeking an organized, upbeat Administrative Assistant to support the teams that provide hood cleaning and grease trap services to restaurants, hotels, and commercial kitchens in New York. The role keeps office operations and service scheduling running smoothly, while helping ensure customers and field crews are well supported. This is described as a steady, full-time role with a growing essential-service company.
Requirements
- Positive, can-do attitude and a personable approach.
- Strong organizational skills and ability to manage multiple moving pieces.
- Clear, professional written and spoken communication.
- Comfort using computers, email, and scheduling software.
- Reliability, punctuality, and pride in doing things correctly the first time.
Nice To Haves
- Experience with ServiceTrade, QuickBooks, or similar software.
- Previous office, scheduling, or customer service experience.
Responsibilities
- Schedule hood cleaning and grease trap service appointments and keep crew calendars accurate and on time.
- Answer customer calls and emails, resolve problems, and follow up to ensure requests are handled.
- Manage office correspondence, including emails, letters, service confirmations, reminders, and follow-ups.
- Coordinate with technicians, drivers, and the office team to prepare for jobs.
- Organize and update customer records, service notes, and paperwork.
- Support the team with data entry, filing, and other administrative projects as needed.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Supportive, close-knit team
- Room to grow as the company expands
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
